Kent Parsons Ford Lincoln

1400 Shepherdstown Rd
Martinsburg, WV 25404

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1.0 rating of Kent Parsons Ford Lincoln
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In March, 2016, we purchased a used Ford pick up from these people and they NEVER disclosed about a prior wreck the truck had. The salesman just raved about how good the prior owner took care of his vehicles, and he bought all of his vehicles from them. He went on and on about how immaculate the truck was (and it was) but never once told us about the wreck. It wasn't til we recently tried to trade the truck in that we were told about the wreck and shown a Car Fax. This immediately devalued the truck by about $5,000. My husband went to Parson's to see if they would rectify this and they refused. Kelly Blue Book listed the truck WITHOUT the wreck at about $25,000. All Parson's would offer us was $19,000!!! I am furious with these crooks!!! Additionally, when we went to Beyer Mazda in Winchester today, another customer overheard me talking about what Parson's had done, and he told us HIS story! He hates them as well. He had purchased a brand new truck from them, and after a couple days noticed the paint on the tail gate was quite thin. He took it to Parson's to have them fix it and they refused, and accused him of buffing the paint out himself!!!!!!!!!!!!! ARE YOU SERIOUS?!?!?! ON A BRAND NEW PICK UP?! Parson's refused to help him. So he had to take it to the Ford dealer in Hagerstown to have it fixed. So now he's buying from Beyer in Winchester, also! Buyer beware!!! These guys are very dishonest!!!
Martinsburg, WV