They were really patient, attentive, with clear communication skills, of course as you would expect with vast knowledge of the cars, always positive, not sure if they had very good acting skills but they acted like they were in the best happy place in the world with cheery persona in spite of dealing with people who were grumpy while dealing with them, great time management skills to be able to get back to me and inform of all the process, they all had a calming presence besides their normal goal-oriented focus of doing what they meant to do there, I'm not easy to persuade but they worked their magic very well upgrading my purchase with added value to what I believe they read well on what I wanted while being very empathetic and never taking shortcuts.
I have and will keep on recommending Kevin Dennis Volkswagen to everyone that is on the market to buy a car, not only Volkswagen is a great band but Kevin Dennis Volkswagen makes it even better.
If I were to recommend something here, it will be to have included on all Volkswagen (Slimline or Euro plates) You can build that in the price but I would have loved to have them on my car as they lose the line without it.
Fantastic sales and service experience from the Kevin Dennis Volkswagen. Wonderful new car purchase process from road test to sale to after purchase care and pre-delivery arrangements. Most of all, new car pick-up was delightful!
Definitely recommend Kevin Dennis Volkswagen both sale and service departments.