Kevin Dennis Volkswagen

764 Western Hwy
Deer Park , VIC 3023

Inventory: NewUsed
Visit Website

4.8 rating of Kevin Dennis Volkswagen
4.8 out of 5

97% Recommended

Based on 740 Sales and 11 Service Reviews

Write Review

Team Member

Star of the Week

Anton Glavas

People can't say enough about Anton. Read the reviews.

Ratings 4.8
Search Area
Time Frame
5 Star Rating
Overall Experience
I want to give a special shoutout to an amazing lady, Diane, at Kevin Dennis. Diane went above and beyond, to help us. Diane is a very genuine lady and will help guide you in finding the right vehicle.
Burnside, VIC Assisted by Dianne Sewell
5 Star Rating
Overall Experience
Very friendly and efficient service, would happily shop here again
Booran Road Po, VIC Assisted by Dianne Sewell
1 Star Rating
Overall Experience
I have book my company car for service and I had requested for a loan car. At the time of booking they did not mentioned that there will be any charges for the loan car. As service without loan car can get it done in next 2-3days but with loan car u have to wait over a week as so many people requesting for a loan car, which is understandable.
I have booked my car service with loan car and waited over a week.
When I went to deliver my car yesterday they said there will be $35 charge for the loan car if u want. Which never get told earlier.
I agree to pay as they did not leave me any other option.
Next day which is today went back to pick up my car. One of the other guy come and approach me and start settling a paper work, I have mentioned to him that there is no fuel in a car yesterday when I picked and here is the receipt of $20 which I used to fill up in a car and he mentioned that they waived of that $35 which they said earlier and I replied thanks and don’t worry about the $20 as they waived off loan car charges.
Suddenly that first guy( Archie Tserepis) came and mentioned to other guy that leave me with him as he will do the paper work and settle to pay.
Straight away he said there is charges for loan car and he can’t do anything about the $20 which I have paid for the fuel. Make me so angry.
I just told him that take a payment what ever the amount he mentioned in the paperwork.
Walked to my car and what I have seen is my car steering is still wrap with plastic sting wrap, Mahanic seat cover still on the seat also the dirty paper on the floor. BAD
Also they put in the invoice that carry out wash and vacuum of the vehicle. But the car is still dirty and not even vacuumed. LIES
It’s a minor service which now cost me $482. What a rip off. I rather go to local machanic for minor service then them.
Not happy at all or satisfied.
Will choose other Volkswagen service center then them.

Laverton North, VIC
1 Star Rating
Overall Experience
I have book my company car for service and I had requested for a loan car. At the time of booking they did not mentioned that there will be any charges for the loan car. As service without loan car can get it done in next 2-3days but with loan car u have to wait over a week as so many people requesting for a loan car, which is understandable.
I have booked my car service with loan car and waited over a week.
When I went to deliver my car yesterday they said there will be $35 charge for the loan car if u want. Which never get told earlier.
I agree to pay as they did not leave me any other option.
Next day which is today went back to pick up my car. One of the other guy come and approach me and start settling a paper work, I have mentioned to him that there is no fuel in a car yesterday when I picked and here is the receipt of $20 which I used to fill up in a car and he mentioned that they waived of that $35 which they said earlier and I replied thanks and don’t worry about the $20 as they waived off loan car charges.
Suddenly that first guy( Archie Tserepis) came and mentioned to other guy that leave me with him as he will do the paper work and settle to pay.
Straight away he said there is charges for loan car and he can’t do anything about the $20 which I have paid for the fuel. Make me so angry.
I just told him that take a payment what ever the amount he mentioned in the paperwork.
Walked to my car and what I have seen is my car steering is still wrap with plastic sting wrap, Mahanic seat cover still on the seat also the dirty paper on the floor. BAD
Also they put in the invoice that carry out wash and vacuum of the vehicle. But the car is still dirty and not even vacuumed. LIES
It’s a minor service which now cost me $482. What a rip off. I rather go to local machanic for minor service then them.
Not happy at all or satisfied.
Will choose other Volkswagen service center then them.

Laverton North, VIC
1 Star Rating
Overall Experience
Purchased a demo model, arrived for delivery and waited a fair while for them to finish the roadworthy can clean. The car was dirty when it came out and was sent back in for cleaning by the team before we had a chance to look at it. More waiting. Emails requesting add-ons were ignored through the pre-sale process. Our contact at Kevin Dennis appeared to change a few times - and there was confusion among the team as to what had and had not been discussed, even though it was all in writing. Car finally delivered, but with half a tank (thanks, guys). And then discover the rego is only good for another couple of weeks. Thanks again - really. Complaint to VW HQ was meant to result in someone from Kevin Dennis contacting us to discuss, but a week later, no contact. VW HQ have advised this is apparently not normal. Reading through the reviews here, I am not so sure. Definitely will not be buying my next vehicle from here - this experience is something I would expect from a shady second hand dealer.
Brunswick, VIC
5 Star Rating
Overall Experience
So happy with my beautiful car, the team at Kevin Dennis Deer park were all integral in making it happen for me, thanks guys, thank you Anton
Excellent experience all round
Assisted by Anton Glavas
5 Star Rating
Overall Experience
Very pleased with the service and experience by everyone at Kevin Dennis Volkswagen especially Anton. Thank you so much Anton for everything you have done for us. We love our new car
Calder Park, VIC Assisted by Anton Glavas
4 Star Rating
Overall Experience
Was a quick transaction with a positive outcome
Calder Park, VIC Assisted by Carlo Rauso
5 Star Rating
Overall Experience
Carlo is a wonderful person bought 2 cars through Carlo
Albanvale, VIC Assisted by Carlo Rauso
5 Star Rating
Overall Experience
Good experience. Carlo, the sales person is friendly and helpful.
Albion, VIC Assisted by Carlo Rauso