Kevin Dennis Volkswagen

764 Western Hwy
Deer Park , VIC 3023

Inventory: NewUsed
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4.8 rating of Kevin Dennis Volkswagen
4.8 out of 5

97% Recommended

Based on 665 Sales and 8 Service Reviews

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Team Member

Star of the Week

Anton Glavas

Anton's customers loved their experience. Find out why.

Ratings 4.8
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5 Star Rating
Overall Experience
We would like to take this opportunity to thank all the staff and management at Volkswagen for their professionalism in dealing with us when purchasing our car. We would definitely purchase from them again and will be highly recommending them to our family and friends.
Burnside, VIC Assisted by Sarai Hastie
5 Star Rating
Overall Experience
Fantastic experience from beginning to end. Thank you Anton, Milan, Tom and all the team at Kevin Dennis VW. We love our new car :grinning:
Burnside, VIC Assisted by Anton Glavas
5 Star Rating
Overall Experience
Great all round friendly and caring.
Burnside, VIC Assisted by Owen Soundron
5 Star Rating
Overall Experience
Very helpful, answered all questions I had. Great service.
1 Star Rating
Overall Experience
Took my wife's car in for a 45k service and too have a front strut looked at under warranty (other mechanic identified a minor leak).

I was called by a service member who told me they would do the 60k service, replace the pollen filter, spark plugs and brake fluid flush. I asked how for the cost and was told $108 extra for those items.

When I went in to get the car the price had jumped from around $500 to $880. When I questioned the additional cost the staff member broke down the pricing with what works had been done. This is the same staff member who told me the cost would be an extra $108, he denied saying that amount to me.

The icing on the cake was being told the strut was identified as "sweating" and would not be replaced under warranty as this was deemed as normal. I have asked a few mechanics who have all said struts are not suppose to leak or "sweat".

I am absolutely annoyed at the lack of transparency with their pricing and their warranty procedures. I will never return to a Volkswagen dealership again.
Plumpton, VIC
5 Star Rating
Overall Experience
Thank you to the entire team but a special thanks to Dianne and her excellent customer service and going above and beyond with our purchase.
Assisted by Dianne Sewell
5 Star Rating
Overall Experience
Great team at Kevin Dennis VW. The small things like remembering all our names makes a huge difference.
Airport West, VIC Assisted by Dianne Sewell
5 Star Rating
Overall Experience
Really easy people to deal with
Echuca, VIC Assisted by Aleks Zajac
5 Star Rating
Overall Experience
Excellent people and very caring! I recommend others to go to this dealer for your dream car.
Burnside, VIC Assisted by Dianne Sewell
5 Star Rating
Overall Experience
From as soon as I walked in to pick everyone is in your corner
Brooklyn, VIC Assisted by Aleks Zajac