Amazing experience especially from Tom from finance. The whole team did a great job assisting me with buying a new car. I had some dog cages put in aswell and can highly reccomend Jamisons (Kevin Dennis ) preferred supplier. He sent me photos of work in progress not an issue at all..
In all honesty i would highly recommend Kevin Dennis to all my friends. Cars are cars and every dealership has them but if your looking for great welcoming and un-intimidating service go see these guys.
Raj is the top class salesman. He guided me with patience and explain all in excellent details about the golf R, that is what make me to buy the car. Without him. I would simply walked out and went to other dealer. He is simply understand you and now how to dealt with.
The day i picked up the car. The is 3 item is fault (VW Front badge is stain and discolour, MODE button not function properly,button somehow stuck, panel near button not properly attached)
I managed to drive the car and been booked by Raj to comeback on Tuesday to get all done.
so tuesday i leaved the car. I went Straight to the service department and Mario Jurilj is a disaster, not cooperative unwilling to help further. Simply just lip service, very good at words, but not in action. Simply said he is the guy you dont want to speak with, if you got problem with your car. If simply changing oil. Maybe he is the right guy. Wednesday, i went to pick up my car, mario called yesterday aftertoon and said the car is done.He But i went to pick up the car. The car is still not done, still missing to replace the panel in interior which is (fault from factory not cause by me)And he also seems confused, and said come back again Fridat when parts is ready.
Friday, morning, nigel told me he ordered wrong part and need to comeback again next week Lucky i met Raj,denish( technian,Chiara) They both helped me yesterday and Chiara solve the problem quickly, and told me to leave the car and she ask parts department to bring them.She is the person that acted care for customer. And today Saturday i picked up the car. Hope all is good.