We searched for many months for a rv that fit our needs. We were brought together with Rebecca through fate ( Facebook, thanks Vernon) and she listened to our needs and expectations, then pointed us in the right direction. We drove over 2 hours to meet and shop. My wife was very comfortable with Rebecca's sales style. Pricing was right on, even matched a lower price offered by a competitor. Service department set up the trailering and hitch assembly correctly and expediently. We were pleased over all with the Keystone experience.
Rob was great to work with! We will definitely return when it's time to upgrade. He showed us several options in our budget, weight, length requirements, and didn't try to sell us something we didn't want. We would recommend him to anyone looking for a new camper.
Rob was great, part and accessories were also great, Tyler in finance was pretty good but the new person (lady) was not nice at all. The prep crew had to be called in many times because they kept missing stuff but they were all very helpful and it was a fun time. The only complain if any, and this is a minor one, wss the amount of time I waiting. Having the use of the loaner car to go have lunch made it apparent that you all care about your customers, the popcorn was a bonus. I will recommend Rob Clayton and Keystone RV Mega Center to all my friends and even enemies. Ha. Well done Rob, but next time don't forget the bottle of bud light you promised would be in the refrigerator when we first talked if I bought it! Lol
Just picked up our new RV. Our sales rep Dirk H was outstanding. Very helpful and knowledgeable. Finance dept awesome as well. Great prices and selection. Had new weight distribution system installed-service dept was very quick and thorough. Would highly recommend Keystone RV.