We had a great experience with Robert Clayton. He and the staff at Keystone RV treated us well and gave us a thorough walkthrough of our new camper and the service department was quick and knowledgeable. Thank you for a great experience!
Rebecca is phenomenal!! I love the customer service, the down home atmosphere, the friendship and family feel. I would send everyone here. No creepy salesmen, no phone calls...nothing. They just treat you like they've known you forever.
We researched our RV purchase for over a year and found the best deal at Keystone RV Center in Greencastle, PA. They had the exact RV that we wanted and Rob made the entire purchasing process incredibly easy...all the way from Texas! He handled the negotiations, set us up with their finance depart and was easily accessible to answer all questions...and we had a lot! We drove all the way from Texas to pick it up. Rob was waiting for us when we arrived and had our RV ready for our inspection. A couple of items needed some attention and their service department had them fixed within the hour. Signing all of the paperwork only took about 20 minutes and then the keys were ours! Since we were first time RV owners, they allowed us to camp overnight. Rob went over the entire set up process and then the following morning went through the departure process. Our entire experience was GREAT!! We highly recommend Keystone RV Center!!
Overall great experience! Rob really explained each unit well which made it easier to decide on the unit we wanted! During pick up everyone was so nice and went above and beyond to make us feel welcome and keep us comfortable while we waited for our unit to be finished! Definitely would recommend Keystone RV to others!!!