Kia Cape Town

Corner Kings Road and Section Street
Paarden Eiland, WC 7405

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4.8 rating of Kia Cape Town
4.8 out of 5

96% Recommended

Based on 88 Sales and 1 Service Reviews

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Ratings 4.8
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1 Star Rating
Overall Experience
I needed to get a part fixed on my car, when I went back to fetch my car, the service team had broken my side indicator and didn't even bother to wash my car. The service advisor apologized and said they need to order the part, Its been month of no contact. When i follow up the manager Morne is never there or knows nothing about the situation. He doesn't answer his phone or reply to emails and even his PA doesn't know what he does. Unprofessional service ,horrible management and response time.
Cape Town, WC
5 Star Rating
Overall Experience
Darren is amazing thank you for eveything you have assisted me with.
4 Star Rating
Overall Experience
Just misunderstandings that delayed delivery process but the ladies really went out their way to please me...Im greatful for that and Desray fetched me from work which I appreciated.
5 Star Rating
Overall Experience
Shame!! A daunting experience I had put Desray and her colleagues in the buying of my car. The journey went from wanting the offer to having to send them an e-mail to declining the e-mail - Due to personal reasons. But, through great persistence and customer service, I am now the proud owner of the 2018, Kia Rio which family and friends can't stop congratulating us.

As a sales person at heart myself, I must say that, Desray and Juanita, are tough ladies who really means business accompanied with exceptional service.

They went out of their way to respect my offer decline but, they also made sure that they convinced my Fiancee and I to go for the given the obvious convenience. The one you would know about with having a car.

Yesterday evening, we (my Fiancee and I) drove off from the Kia Cape Town *(Paarden Eisland) with smiles on our way home feeling blessed as it was raining.

I could not thank them enough for being persistent, especially, Desray. As I recall her saying over the phone, after calling me when, I declined the offer. "Brian, I will not let you go until you get what you want". That is still stuck in my head and echoing in my ears. Yes, she didn't let us go until we signed on the dotted line and left as a happy couple.

"Thank you Desray and Juanita for the great service. You guys even went as far as wanting to pick me up at one point, wanting to Uber for me to come to your office". These guys were amazing and the team-work was really a dream-work.

I wish everyone at Kia Paarden Eiland the best and may they continue to give such excellent service to all future Clients.

:):):):) Infinity
Mitchells Plain, WC
5 Star Rating
Overall Experience
Great service all round. Thanks to Desray in particular.
5 Star Rating
Overall Experience
From the moment i walked in i felt like family. My needs and budget was taken into account..i felt respected and listened to. Darren, Mohammad and Sunett did everything possible to make us feel welcome. They explained things to us without us feeling stupid and celebrated our joy with us. They listened to concerns and offered guidance. We went to many car places before we arrived at kia while looking for a nice car we didnt even know what we wanted but when we walked in here....wow....we felt at home and comfortable. We will recommend everyone we know to come here.
best experience. No hidden agendas.....straight answers and promt feedback and yes customer is family. Thank you Kia.
Retreat, WC
5 Star Rating
Overall Experience
All round good expierience at Kia Paarden island
Rugby, WC
5 Star Rating
Overall Experience
Des was very helpful and I love the choice of my vehicle.
Mitchells Plain, WC
5 Star Rating
Overall Experience
Thank you Desray. You were an absolute star
5 Star Rating
Overall Experience
Great customer service.
100% satisfied with the service