Couldn't have had a better experience than this. Calvin jolly one of nicest and knowledgeable person I've met. Made the whole car buying process fun and felt like I was always in good hands and he had my back. Can't wait to come back and get another one, for the simple fact that I was taken such good care of! Fritz walked me through the car features and helped set up my phone and was very nice and knowledgeable as well. If upper management reads this is would keep these to happy and hold onto them, they are gold mines to your company. Jeff lundy:) kia forte owner.
Second time being a customer at Kia of Duluth. Staff are very friendly and not "pushy", are very accommodating and great hosts! The free popcorn and soda was a very nice personal touch! I do, however, feel that the paperwork process was a bit lengthy as it took more than 4 hours to get into my new car. Overall, I am still satisfied with the process.
Paul and Steve did a great job helping us decide on the vehicle best for us. They were friendly and patient and not a hard sell at all, which was really appreciated. We've been shopping for nine months and Paul and Steve gave us the very best experience of all the dealerships we went to. The also met our target price!
I'm wanting to let you or anyone know it was my most amazing experience buying a car EVER!!!!
There was an excellent atmosphere from the second I walked in to the minute I drove off with my Kia Forte. Carrie Ann made me feel at home.. which I initially met over the phone. People have great phone voices but you meet them and its not seeming to be the same person. But she was so comforting which walking in to a big dealership can be very intimidating... not that day!!! Then if that wasn't awesome enough she Introduced me to Matt Rush.. he was so personable... made me feel comfortable... and sat me down to facts about the forte. Got in my car showed me every nook and cranny and never quit til every question i had was answered fully ... Then cal Jolly had to finalize things which he was equally professional and nice and made things pleasurable and to the point... I hope each and every person that walks into the doors at Kia gets that very same professional treatment, But I'm sure they will. What an awesome team ...