Being very wary of used car sales and the cut throat approach they have to making $500-$1000 on a $4000-$10,000 car, turning over as many as possible and testing? how good really can it be? A RWC doesn't really cover anything mechanical and a car over 10 years old does not come with a statutory warranty.
So I'm standing their next to ROB, and ask- "'so what if the engine or transmission blows out within a reasonable period of time?""
Rob says- "Well then you are covered by us retaining a good customer service, reputation and relying on return customers, their families and friends to stay in business and be competitive.
and if needed- you're also covered by Australian Consumer Law.
So just Relax and buy the car you want, it should be a nice experience!!
Getting a New Car!! :) " He had no idea what i'd been through.
Anyway So I did!!! Drove off Happy!!! New car.... finally back on feet.
A few weeks later sure enough- the transmission blew out- done, gone, a total right off, I'm in serious trouble, can't get to my new job, can't afford another car, after all the stories you hear, I did not think a used car joint would be good for their word.
It was the last blow I needed, worked hard to get back on feet again, up, honest, trying to make good, job, starting a new business. But this was the last straw- standing in a field, broken down, I thought... @#$@ agghhh!!
So I text Rob.
To my surprise I received a call from Craig the next morning and he said can you bring it in? So I stuck in 2nd gear- and travelled on down.
Later that day- "yes its NO good, but we'll sort it out!"
I thought... yeah right! :) We'll see. Have Faith! One more time!
A couple of days later-BAD NEWS- its gonna take longer than we thought!
GOOD NEWS- but we'll give you a loan car so you can get to work and run your business.
Too cut a long story short. I got the car back. They were good for their word and the service, support for a somewhat cheap car will ensure that I will buy from them in the future and highly recommend them to friends and family or anyone that needs a car.
They are conscious of social media and the impact that it has on business...and with service like that and the security they bring in buying an older car... buying from a dealer that cares about their business and customers as they do, will see that they continue to succeed and thrive in a cut throat industry.
Pleasantly surprised. Buying a Second hand car doesn't have to be stressful. Have some faith. There are good guys out there! :)
Thanks Guys! Awesome! :)