Our saleman was awesome. Chris was very friendly.
The only issue we had was with our down payment. We were told we could split it up into 2 different payments and we could give them a post dated check. We gave a post dated check for june 16th. We had to drop it off on june 14th due to our work schedule. We said it was post dated and was told that was fine. Our check was drafted before the date it was post dated for and our bank charged us an overdraft fee. We contacted the dealership. We were told the general manager would be informed to see what they could do. We still haven't heard back about resolving the issue.
Keith was wonderful to work with through the car buying process. We were in an unfortunate situation with our vehicle and he worked quickly to not only find us new vehicle options, but also options for our essentially totaled vehicle. The whole Klick Lewis team was patient and it was much appreciated. We have been customers of Klick Lewis in the past and are happy to back!
So glad I stopped at Klick-Lewis to check out a sharp looking vehicle I saw on their lot. Once inside I was greeted by a friendly smiling salesman Steve Shearer. He was very helpful patient and informative. Steve assisted me with finding exactly what I was hoping to purchase. I am a very happy customer and love my 2014 Cadillac SRX! Many thanks Steve! I greatly appreciate your time and awesome assistance!