near Elizabethtown Pennsylvania
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My car buying experience with Greg Lewis was very pleasant. Greg is an extremely helpful, knowledgeable and no pressure salesman. He answered all my questions and if he didn't know he researched and would email me in an extremely timely manner. He was wonderful to work with.... Even my husband agrees... And that says a lot..... Since my purchase Greg has checked into see if I have any questions or need anything else. Thank you Greg, you made my car buying experience a good one!
Greg was a great salesperson to work with. I explained what I could afford and he worked with me on the car that I wanted until the offer worked for me. No pressure, just consideration and thoughtfulness through the whole process. He answered every question I had and if he didn't have the answer he found the answer for me. I hadn't bought a car for 12 years and I'm really happy that Greg was the person I got to work with.
I was only looking at vehicles and after speaking with Greg Lewis, I knew I wanted to purchase my vehicle from him. He is not your normal car sales person. He respected what I wanted my payment to be and he did not pressure me into anything... My husband does not deal with car salesmen very well but when we came to sign papers he was really impressed with Greg. Thank you Greg and Glick Lewis for making my car buying experience a non stressful great one!
Keith was so helpful and I will be sure to recommend KlickLewis to others. Thank you!
I thought Josh did an excellent job of explaining everything to us. His knowledge of the product is exceptional. He truly possesses much patience in explaining in detail every option. I was only going to just look around, but the first thing he did was let me drive it. He should get salesman of the year.m
The team at KlickLewis is awesome! Greg and Pat found me the perfect Truckk. Greg made the whole buying process very easy and enjoyable! I will definitely be recommending KlickLewis to anybody in the market for a new vehicle!
We went in and worked with Keith and he was AMAZING!!! He was easy to work with and told me everything I neeeded to know. He took the time to explain everything and anything with me. He answered all my questions too. He was able
to get the price within my price range too! I know who I will be going to next time I need a new car!!! Thank you again for everything Keith you rock!!!!
I took my vehicle in for an annual inspection and was told that the driver's side mirror needed to have the glass replaced because it was clouding over. Since it was just the glass (GM part 88981032 which is about $45), and it was explained to me they can easily "just pop it in", I said to go ahead with the repair before asking for an estimate as it would most likely be inexpensive.. When I received the bill, the cost was over $400 for the mirror. I contacted GM and they explained to me that $400+ would be what an ENTIRE mirror assembly would cost, not just the glass which would be, as said, around $45. But, when I checked the mirror assembly, I noticed I still had the original part and just new glass (I know this because of the presence of small scratches that have been on the mirror housing). That was my first issue with Klick Lewis service. A couple of months later, I had to take the vehicle back for service as it started squealing. They diagnosed the issue and stated it was the tensioner pulley and serpentine belt. Both items were replaced, but the car still squeals just as bad as it had before. This is not my main concern, although it's not ideal. What made this visit worse was this: while I was at the service department, I mentioned that my HVAC control unit was failing (flashing which is a very common issue) and would eventually need replaced. I asked them to quote me a price, which they happily did. All good so far, but when I got home and looked over my bill for the belt and pulley replacement, I noticed they charged me $112 to "diagnose the A/C system" - which is NOT something I had even asked for. So, needless to say, this hasn't left me wanting to ever go back to Klick Lewis for any purchases or vehicle service.
Our saleman was awesome. Chris was very friendly.
The only issue we had was with our down payment. We were told we could split it up into 2 different payments and we could give them a post dated check. We gave a post dated check for june 16th. We had to drop it off on june 14th due to our work schedule. We said it was post dated and was told that was fine. Our check was drafted before the date it was post dated for and our bank charged us an overdraft fee. We contacted the dealership. We were told the general manager would be informed to see what they could do. We still haven't heard back about resolving the issue.