near Jonestown Pennsylvania
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My experience at Klick Lewis was excellent!!
The overall experience was good. Customer service was what I expected and everyone was really nice. Josh went over and above to make sure that I was satisfied with my car and had even the slightest kink worked out before I pulled off the lot. Zarah, the business delevopment manager I worked with seemed to move mountains to get me to a place of purchase.
I think my only dissatisfaction was in the "office waiting game". Of course some employee running around things are unavoidable, but unattended for half- hours at a time seemed a little much.
But everything was great! They bent over backwards to make sure I was good with my purchase and that it was exactly what I wanted.
Great service. Very quick process
Seen this Equinox on the website, came in for an oil change on my 06 Equinox and went for a walk in the lot, found this beauty and fell in love!! Chris was in the lot and came over and gave me his card, asked if I had any questions, told him was just looking! Went home did some more checking and went back the next day, talked with Chris and now I am a proud owner of this 13 Equinox!!! Love the guys in Service and now I found out the Salesman are just as nice!! Thank you again Chris!!!! Will definitely be coming back!!
My husband was away on business and my check engine light came on. I called and talked to Ryan and he told my to bring it in and he would take a look. It ended up needing an O2 sensor, what ever that is, but they were able to take care of it right away. I couldn't have been happier.
I had an oil change done. it was finished in a timely manner and the service advisor was very personable and polite. I would gladly recommend this dealership to anyone.
Allan Cook and Jim Strohecker are great assets to the Klick Lewis Dealership. From start to finish they both showed that we were their number one priority. Jim was most knowledgeable, professional, polite, and wanted to make sure we were completely satisfied. We would recommend Jim and Allan to anyone we would know who would be shopping for a new vehicle. Thank you for treating us so good.
RYAN LOSER WAS VERY PROFESSIONAL AND CURTIOUS. hANDLED MY QUESTIONS AND CONCERNS WITH THE UTMOST RESPECT AND CANDOR. mY CONCERNS WERE MEET AND WENT ABOVE AND BEYOND TOTRY TO SATIFY.
Ben comes though anytime I need help. He has a driver drop me off at work.
Every time that my vehicle has needed service, the service department has been very helpful and accommodating with meeting the needs of my busy schedule. They are very professional gentlemen.