Kratzmann Caravans

194 Eastern Service Road
Burpengary, QLD 4505

Inventory: NewUsed
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4.4 rating of Kratzmann Caravans
4.4 out of 5

90% Recommended

Based on 206 Sales and 17 Service Reviews

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Star of the Week

Catherine Lawrence

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Ratings 4.4
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Time Frame
5 Star Rating
Overall Experience
Rod and Vaughan were great to deal with, very helpful and not pushy at all, can’t wait to use our new caravan.
Mount Cotton, QLD Assisted by Vaughn Rowe
4 Star Rating
Overall Experience
Jason was very personable and confident in his approach, we felt that overall team product knowledge could have been better but happy to recommend Kratzmann.
Athol, QLD Assisted by Jason Lawrence
4 Star Rating
Overall Experience
All questions answered.
Handover process was conducted without any pressure.
Bray Park, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Great service and just a special experience
Newport, QLD Assisted by The Kratzmann Team
4 Star Rating
Overall Experience
Both sales people and service personnel were very good
Adelaide Park, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
My Aura had to go back to have a couple of minor issues sorted. We weren't in a rush for the van but Wayne made sure we were kept in the loop with phone calls to explain where things were in the process. Great service Wayne. I had been told before buying our Aura that Kratzmann's service was poor. I have definitely NOT found that to be the case, in fact quite the opposite thanks to Wayne & his exceptional attention to detail. As an aside, as I was hitching up to leave 2 of Kratzmann's team who were moving a van into a slot next to mine reminded me not to drive off with the handbrake on the van still on. I had remembered but it was great to see team members going that extra mile for their customer.
Chermside, QLD
4 Star Rating
Overall Experience
Very eazy to talk to ask things about caravans
Coolum Beach, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Excellent service. Took us across to shopping centre while they equipped the car and van for towing. Great team and would highly recommend
Alberta, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Very happy with everything from start to finish
Booral, QLD Assisted by Catherine Lawrence
5 Star Rating
Overall Experience
Absolutley can not fault kratzmann Caravans from the start of sale through to delivery, was stress free nothing was to much trouble staff was amazingly polite, friendly and helpful. Being a newbie to caravanning on taking delivery of our Franklin Arrow, hand over with Stewie thank you for being very patient on answering our many questions while you gave us a detailed run through of how and what we need to do with our caravan .Paul thank you for sorting out Insurance for the van and Peter Bower thank you for your ongoing professional advice and service to us you have all contributed to a very relaxing experience.:sunglasses:
Assisted by The Kratzmann Team