Kratzmann Caravans

194 Bruce Highway Eastern Service Road
Burpengary, QLD 4505

Inventory: NewUsed
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4.3 rating of Kratzmann Caravans
4.3 out of 5

89% Recommended

Based on 308 Sales and 29 Service Reviews

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Team Member

Star of the Week

Shane Sullivan

Shane's customers are happy! Read their reviews to find out why.

Ratings 4.3
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5 Star Rating
Overall Experience
Totally happy all round with the experience of purchasing and collecting new caravan.
Emerald, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
We we’re blown away with seeing our new Winnie for the first time, top shelf workmanship and the handover was very informative and helpful for a couple of newly travellers. Kratzmann sales person (Jackson) made our decision making very easy, his experience and patience made the purchase of our Motorhome a pleasurable journey, I don’t think we asked too many silly questions? Many thanks to Kratzmann
Assisted by Jackson Doyle
Thank you for your awesome review! There is no such thing as a silly question! Im glad you enjoyed our experience and we look forward to hearing back from you guys on your travels! send lots of pictures!!! - Amelia
June 18th
5 Star Rating
Overall Experience
X x x x x
Corinda, QLD Assisted by Jackson Doyle
5 Star Rating
Overall Experience
We had a very good experience with Kratzman in the ordering and delivery process. Very professional in all aspects.
Alderley, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Thank you Shane Sullivan for delivering our beautiful new Lotus Freelander van on time.He kept us up to date on the progress of our van and was there at handover time to make sure we were happy with everything.We are proud to be Shane’s first Lotus sale at Kratzmanns...... you are a true professional Shane.Thank You.
Cleveland, QLD Assisted by Shane Sullivan
4 Star Rating
Overall Experience
The only thing I didn't expect was the length of time it would take to build it. From the time we put down our deposit untill the day we picked it up was over 5 months. The salesmen at the caravan show said it might take 3 months depending on the number of orders. We are happy with the end product and the quality. The handover was a bit overwhelming and full on. Maybe an improvement would be when a demo is shown the new owners are given a chance to operate instead of standing there and trying to take it all in. Ie using the keys to open compartment. The best way for people to learn is to do it themselves. We however have all the booklets to study.
Jackson was well mannered and easy to deal with. Thank you.
Amberley, QLD Assisted by Jackson Doyle
5 Star Rating
Overall Experience
Excellent service many years of enjoyment coming up
Emerald, QLD Assisted by The Kratzmann Team
4 Star Rating
Overall Experience
Jason was excellent in all my interactions with him.
There are areas that need addressing as there were items missing on delivery and a few items that needed minor attention.
Attention to detail and a checklist before delivery to ensure this doesn't happen again would be wise.
Bellthorpe, QLD Assisted by Jason Lawrence
5 Star Rating
Overall Experience
Delivery process went smoothly and on time
Assisted by The Kratzmann Team
3 Star Rating
Overall Experience
Very disappointed the van needed so much to be done despite having 10 days to get it ready. Shane our salesman was excellent.
Clear Island Waters, QLD Assisted by Shane Sullivan