TO ALL THE STAFF & MANAGEMENT AT KRATZMANNS WE THANK YOU SO MUCH FOR YOUR UNDERSTANDING AND PATIENCE AND A BIG HELLO TO A LOVELY FAMILY WE HIGHLY WILL RECOMMEND , TO CATHERINE LAWRENCE WE WISH YOU A SAFE AND PROSPEROUS ROAD A HEAD REGARDS M & L & OUR 2 dogs XXXX
Jason was excellent in all my interactions with him.
There are areas that need addressing as there were items missing on delivery and a few items that needed minor attention.
Attention to detail and a checklist before delivery to ensure this doesn't happen again would be wise.
Caravan delivered on time with all the mods and variations done. Presented in a clean and professional manner. Handover training was thorough and professional, couldn't fault the process at all. Only negative is the accessories and labour to fit them is not price competative, other than that a very good experience all round.
This is the first ever caravan we’ve bought and we are very happy to have done that with the Kratzman team. Peter was very clear, thorough, knowledgeable and very willing to help. Bernie was excellent in explaining the workings of the caravan. Thank you very much Kratzman. Jos and Jannie