Catherine was lovely and had a good knowledge on caravans. Bob was also nice but didn't seem to know much about our van. It wasn't completely ready for collection and our instructional handover was running late. We are still having to learn how to set up the van as this was not shown to us on the day. Otherwise, we are happy with the service we received.
More contact via email to advise what the progress is. The fit out and explanation was great by the boys. I would suggest a lot more contact just prior to delivery to promote the vans arrival, and then the delivery date with details. That helps to avoid any ‘ what is happening’.
Great experience, we were worried how it would go after an unpleasant experience there. Staff were great as we are quite fussy. Everý question we had was answered. It took a lot longer than we expected but we have come away happy. Big thanks to all staff.