Kratzmann Caravans

194 Eastern Service Road
Burpengary, QLD 4505

Inventory: NewUsed
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4.3 rating of Kratzmann Caravans
4.3 out of 5

88% Recommended

Based on 282 Sales and 25 Service Reviews

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Ratings 4.3
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5 Star Rating
Overall Experience
Excellent experience,knowledgeable staff explaining how everything works well.
Ormiston, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Very friendly staff who provided excellent advice to meet our requirements and ensured the caravan was ready for delivery.
We are very happy with our Aura Caravan.
Berserker, QLD Assisted by The Kratzmann Team
1 Star Rating
Overall Experience
My name is Luc Cotte and I would like you to know about my experience dealing with your company I will be brief and try not to get too angry .
We traded a jayco caravan that had everything working in and on it we had blinkers and it was roadworthy we TV , but we wanted to upgrade which we thought we were doing unfortunately what we ended up getting was a $780000 caravan with no blinkers no TV no plugs for the sink no lid for the cassette of the toilet so when you read this maybe you can tell me how I feel about the service I have received so far
Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Very happy with whole process
Marcoola, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
We are so happy with our new Caravan! Rod and the team were extremely helpful and always available to answer any questions that we had. We would highly recommend Rod, and Kratzmann Caravans.
Mount Cotton, QLD
4 Star Rating
Overall Experience
Generally the company did its best within the limits it had available from the manufacturer.
The staff Andrew and Peter were very encouraging.
Tweed Heads, NSW Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Very good service from the team..friendly and professional. .
Beachmere, QLD Assisted by The Kratzmann Team
3 Star Rating
Overall Experience
The info back and forth with Peter was good. The handover from Stu was very good. But whoever allegedly detailed the van left a lot to be desired. The outside when looked at appears to be dented until a closer look reveals that it is because some has been cleaned and some has not. The floor inside feels gritty even after we have swept it three times. It is sawdust that is being swept up. It needed mopping. There are threads hanging off all the pelmets. Not the dealers (Kratzmann's) fault but the curtain tracks had not been fitted so Kratzmann's could not install the curtains.
Basin Pocket, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Catherine provided great sales support from my initial appointment inspection at the Brisbane Show in 2016 right through to delivery of the van today. She had a good knowledge of the Avan products and anything not known, an answer was sourced quickly.

Stuart conducted the delivery orientation and again was full of knowledge about the van and it's workings. 1 or 2 minor things were adjusted on the spot without fuss and in a couple of hours I was on my way out the gate.

Cheers, and I'll be sure to send any enquiries your way.
Assisted by Catherine Lawrence
5 Star Rating
Overall Experience
Everything from start to finish has been enjoyable and professional
Cotton Tree, QLD Assisted by Catherine Lawrence