Kratzmann Caravans

194 Eastern Service Road
Burpengary, QLD 4505

Inventory: NewUsed
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4.4 rating of Kratzmann Caravans
4.4 out of 5

91% Recommended

Based on 210 Sales and 17 Service Reviews

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Star of the Week

Catherine Lawrence

Catherine's customers are happy! Read their reviews to find out why.

Ratings 4.4
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5 Star Rating
Overall Experience
We picked up our caravan Thursday before Easter and are so happy with everything about the process. Kratzmann's - big shout out to Rod - for taking care of us through the sales process (and TV installation) and Peter - making the handover seamless. Nothing has been too much trouble. The van - WOWSER! Get a look at the Essential Caravans!! So much more BANG for ya BUCK!! We met the builder - Dave and he sealed the deal for sure. Everything question we had - he answered. Seriously cannot be happier - we knew we found a beauty - the 21 foot - is perfect for my hubby and I. The van met our expectations - then blasted past them to be 1000 times better!
Thanks Peter, Rod, and DAVE!!
5 Star Rating
Overall Experience
We had cause to lodge a warranty claim which we did on line during the evening.
Rang the service next morning and Wayne was very helpful in organizing to get out problem attended to in a very friendly and professional manner.
Thanks heaps Wayne
Argenton, NSW
4 Star Rating
Overall Experience
Very excited to take possession of this great little van
Alexandra, QLD Assisted by The Kratzmann Team
4 Star Rating
Overall Experience
Can't comment on Service department yet although I have raised an issue with them this morning. This issue was probably the reason that the Overall and Delivery ratings were Good instead of Excellent.
Arundel, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Our journey from 1st visit to hand over of our Aura went very smoothly. Jason & Stu were great at handover, patient, knowledgeable & detailed. A couple of minor issues that were handled on the spot without any problem. Care was taken by Stu to ensure van travelled well on our 1st tow home. Travelled well.
Assisted by Jason Lawrence
5 Star Rating
Overall Experience
Jason has provided excellent service throughout, from our 1st meeting in Sept 17 until we collected our Aura today. Nothing was too much trouble for him. He was knowledgeable and took the time to answer all our questions. At handover he again addressed each issue professionally and promptly.
Stu (did our handover) was exceptionally knowledgeable and patient, again sorting any issues on the spot. I can recommend Jason & Stu - very professional.
Chermside, QLD
5 Star Rating
Overall Experience
Great ,practical, welcoming, well displayed , love my La Vista got it home safely.
Dunkeld, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
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Narangba, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Our experience with Kratzman has been enjoyable.
Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Vaughn at Kratzmann made the process of buying our new van an enjoyable and smooth event.
Capalaba, QLD Assisted by Vaughn Rowe