Kratzmann Caravans

194 Eastern Service Road
Burpengary, QLD 4505

Inventory: NewUsed
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4.4 rating of Kratzmann Caravans
4.4 out of 5

91% Recommended

Based on 210 Sales and 17 Service Reviews

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Catherine Lawrence

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Ratings 4.4
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4 Star Rating
Overall Experience
Dedicated to customer satisfaction and helpfull
Browns Plains, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Great service, great people. Vaughan made the whole process very easy.
Carbrook, QLD Assisted by Vaughn Rowe
4 Star Rating
Overall Experience
Pre delivery was poor with several obvious areas of damage but Peter assured us these would be rectified. We had a very bad experience about 5 k from the dealership when the van began to fish tail severely and we thought it would never stop. Quite a nervous drive all the way if we ventured over 90kph.seemed to settle a little at end of trip so will try it again soon. Not what we expected at all
Assisted by The Kratzmann Team
2 Star Rating
Overall Experience
We are really happy that we finally have our camper. Everything has been done as requested and we are happy with the workmanship and the end result. I must say though that not all went smoothly and the delivery date was not met. However you guys made it good in the end and I think with more communication between the departments throughout your company it all could have been a much smoother process. Room for improvement here but all in all we left as happy customers in the end and have our camper in time for Easter. Thanks
Assisted by Catherine Lawrence
4 Star Rating
Overall Experience
Peter does a great job for the Company
Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Excellent experience very happy with all staff we delt with :joy::joy::joy: Cathrine deserves a pay rise :sunglasses::sunglasses::thumbsup::thumbsup::thumbsup::thumbsup::thumbsup:
Boronia Heights, QLD Assisted by Catherine Lawrence
5 Star Rating
Overall Experience
Very excited with delivery of RV. Cannot wait to hit the Road.
Thank you all at Kratzmann Caravans for your frendily attention and service.
Tom & Joan
Bridges, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
We found this experience amazing from beginning to end. Very professional team and extremely friendly.
Benowa, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
I logged into the online service request and spoke live chat with Emily. She was brilliant and went out of her way to help us resolve the problem and source the part we needed so we could get away on our caravan holiday. We are so thankful for her great customer service.
Ballard, QLD
5 Star Rating
Overall Experience
I have always found staff to be courteous, friendly and willing to provide helpful comments and advice. I appreciate the work in preparing the caravan for delivery to ensure the caravan was in new and first class working order. I would highly recommend Kratzmann Caravans to anyone wishing to buy a new or secondhand caravan.
Mount Cotton, QLD Assisted by Aiden Pollock