from customers of The Kratzmann Team
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From purchasing to delivery, the whole process went very smoothly. It would be hard to fault at any stage.
Sales staff were fantastic to deal with. Would highly recommend if you are looking for a caravan.
All questions answered.
Handover process was conducted without any pressure.
Great service and just a special experience
Both sales people and service personnel were very good
Very eazy to talk to ask things about caravans
Excellent service. Took us across to shopping centre while they equipped the car and van for towing. Great team and would highly recommend
Absolutley can not fault kratzmann Caravans from the start of sale through to delivery, was stress free nothing was to much trouble staff was amazingly polite, friendly and helpful. Being a newbie to caravanning on taking delivery of our Franklin Arrow, hand over with Stewie thank you for being very patient on answering our many questions while you gave us a detailed run through of how and what we need to do with our caravan .Paul thank you for sorting out Insurance for the van and Peter Bower thank you for your ongoing professional advice and service to us you have all contributed to a very relaxing experience.:sunglasses:
Very excited to take possession of this great little van
Can't comment on Service department yet although I have raised an issue with them this morning. This issue was probably the reason that the Overall and Delivery ratings were Good instead of Excellent.