Kratzmann Caravans

194 Eastern Service Road
Burpengary, QLD 4505

Inventory: NewUsed
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4.4 rating of Kratzmann Caravans
4.4 out of 5

91% Recommended

Based on 210 Sales and 17 Service Reviews

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Team Member

Star of the Week

Catherine Lawrence

Catherine's customers loved their experience. Find out why.

Ratings 4.7
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Reviews near Bray Park - Show All
4 Star Rating
Overall Experience
All questions answered.
Handover process was conducted without any pressure.
Bray Park, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
We picked up our caravan Thursday before Easter and are so happy with everything about the process. Kratzmann's - big shout out to Rod - for taking care of us through the sales process (and TV installation) and Peter - making the handover seamless. Nothing has been too much trouble. The van - WOWSER! Get a look at the Essential Caravans!! So much more BANG for ya BUCK!! We met the builder - Dave and he sealed the deal for sure. Everything question we had - he answered. Seriously cannot be happier - we knew we found a beauty - the 21 foot - is perfect for my hubby and I. The van met our expectations - then blasted past them to be 1000 times better!
Thanks Peter, Rod, and DAVE!!
4 Star Rating
Overall Experience
It was a caravan buyers dream experience to purchase our new caravan from Kratzmann's.
Assisted by The Kratzmann Team
Thank you for your kind words. We try to make every customers experience enjoyable. I am happy yours was a dream.
January 29th
5 Star Rating
Overall Experience
Took a little longer than expected. One remaining issue with the fitment of the a correct length rear camera cable. Service and personnel excellent.
Assisted by The Kratzmann Team
Thanks Phil & Lyn, I trust you received the cable and all is good. Thank you for your review.
January 29th
5 Star Rating
Overall Experience
Chris was very considerate as I arrived to pick up my van at 5:15 ( after hours). I waited for the SMS then had a 45 minute journey from home to service centre. I need to not wait for message and allow for travelling time in future.
Bray Park, QLD
5 Star Rating
Overall Experience
Thanks to Peter for professionalism & quick response to our questions/requests. Thanks to Stewart for a very thorough run through upon delivery.
Bray Park, QLD Assisted by The Kratzmann Team
5 Star Rating
Overall Experience
Right from the first inquiry nothing was every too much trouble even down to a last minute accessory addition.

Thanks to the whole team for a wonderful experience and we look forward to many happy hours "on the road"
Bray Park, QLD Assisted by The Kratzmann Team
4 Star Rating
Overall Experience
Catherine was lovely and had a good knowledge on caravans. Bob was also nice but didn't seem to know much about our van. It wasn't completely ready for collection and our instructional handover was running late. We are still having to learn how to set up the van as this was not shown to us on the day. Otherwise, we are happy with the service we received.
Bray Park, QLD Assisted by Catherine Lawrence
5 Star Rating
Overall Experience
Great staff, quick professional job. Very happy!
Bray Park, QLD
5 Star Rating
Overall Experience
We are very impressed with the company the Builder did not get everything right but in saying that Peter from Kratzmann did not hesitate to rectify the problem at this point we are 100% happy
Bray Park, QLD Assisted by The Kratzmann Team