Krietz Auto

400 N East Street
Frederick, MD 21701

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4.9 rating of Krietz Auto
4.9 out of 5

99% Recommended

Based on 671 Sales and 14 Service Reviews

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Krietz Auto Repair

Krietz's customers are happy! Read their reviews to find out why.

Ratings 4.9
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5 Star Rating
Overall Experience
Krietz Auto Sales may seem like a small town auto dealership, but they are big at heart. They really know how to take care of their customers. I live 850+ miles from Krietz and from the moment I saw the 2016 Corvette Z06 online that I wanted, until the day I took delivery (which was only 11 days), it was an easy, smooth process. I worked closely with Jonathan Jaeger through phone calls, emails, and text messages. He was very easy-going, no pressure, and a very professional salesman. It's one thing to be skeptical or apprehensive about buying from any car dealership you've never been to before, but one that is several states away is risky at best. You never know what to expect and often times a buyer leaves totally disappointed with the thought of never returning again. But what's worse is when you fly in to see a car in person and immediately see problems and are left with lower expectations than what was promised. This was not the case at all with Krietz. Jonathan immediately put me at ease and was upfront by explaining everything along the way. The Sales Manager, Nate Stevens, was also very professional. I've been buying cars for almost 30 years now and I have to say this was one of the BEST experiences I've ever had! I highly recommend purchasing a car from Krietz!
Saint Louis, MO Assisted by Jonathan Jaeger
5 Star Rating
Overall Experience
Patient and willing to find the right vehicle for you.
Assisted by Robert Welker
5 Star Rating
Overall Experience
My salesperson Cathy was great. Easy to deal with, knowledgeable, thoughtful, and exemplified quality customer service. From the people staffing the desk on my arrival to the closeout of the final paperwork, my experience was a very good one. I recommend Kiertz without reservation. John
Assisted by Cathy Le
5 Star Rating
Overall Experience
Friendly and knowledgeable staff with an excellent selection of cars.
Sharpsburg, MD Assisted by Tori Wolfe
5 Star Rating
Overall Experience
Great process buying a car. Make sure you know what you want and once you arrive it will be quick and easy. Salesperson very knowledgeable on the technology my car had. In and out in less than 3 hours!
Bluemont, VA Assisted by Tori Wolfe
5 Star Rating
Overall Experience
Lisa Hilderbrand (Sales) and Chandra Metz (Service Manager) are just simply wonderful people who care about what they do and provide the best in customer service as they are genuine and real. I'm very happy I purchased and have my service done here. Thank you Lisa and Chandra!!
Damascus, MD
5 Star Rating
Overall Experience
Excellent experience, Lisa Hilderbrand was fantastic and thoroughly explained everything.
Union Bridge, MD Assisted by Lisa Hildebrand
5 Star Rating
Overall Experience
I had an overall awesome experience with Krietz auto. I was recommended by friends, and really enjoyed my experience. Cathy and Weston were wonderful to work with and everyone was super friendly. They made my experience buying my first care super fun and easy. Would recommend!
Assisted by Cathy Le
5 Star Rating
Overall Experience
Lisa Hildebrand was awesome to work with. Love the car the entire experience working with her.
Assisted by Lisa Hildebrand
5 Star Rating
Overall Experience
Our family had an AMAZING experience at Krietz Auto! I heard about Krietz Auto through their marketing on Facebook, liked the page, and followed all the great videos they post on their vehicles. I thought to myself, if their presentation of their vehicles are that great I wonder what the sales experience would be like?! So we were in need of a new family vehicle and my wife was searching online for good deals on Cadillac Escalade ESVs and came across one coincidentally that was available at Krietz Auto. We made the call, got a quick response, and set up an appointment to stop down from Harrisburg, PA.

I must say from top to bottom the whole car buying experience was what I would expect from a dealership. Great customer service, very friendly and nice staff, and very professional! They made our family feel at home and made the process absolutely stress free with the help of Salley, Chandra, and Wes! We will definitely be lifetime customers of Krietz Auto and would recommend anyone looking for a quality vehicle at a great price to check them out no matter where you are located! Thank you so much!
Harrisburg, PA Assisted by Salley Barrett