Krietz Auto

400 N East Street
Frederick, MD 21701

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4.9 rating of Krietz Auto
4.9 out of 5

99% Recommended

Based on 785 Sales and 17 Service Reviews

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Star of the Week

Lisa Hildebrand

Lisa's customers are happy! Read their reviews to find out why.

Ratings 4.9
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5 Star Rating
Overall Experience
Krietz Auto Sales may seem like a small town auto dealership, but they are big at heart. They really know how to take care of their customers. I live 850+ miles from Krietz and from the moment I saw the 2016 Corvette Z06 online that I wanted, until the day I took delivery (which was only 11 days), it was an easy, smooth process. I worked closely with Jonathan Jaeger through phone calls, emails, and text messages. He was very easy-going, no pressure, and a very professional salesman. It's one thing to be skeptical or apprehensive about buying from any car dealership you've never been to before, but one that is several states away is risky at best. You never know what to expect and often times a buyer leaves totally disappointed with the thought of never returning again. But what's worse is when you fly in to see a car in person and immediately see problems and are left with lower expectations than what was promised. This was not the case at all with Krietz. Jonathan immediately put me at ease and was upfront by explaining everything along the way. The Sales Manager, Nate Stevens, was also very professional. I've been buying cars for almost 30 years now and I have to say this was one of the BEST experiences I've ever had! I highly recommend purchasing a car from Krietz!
Saint Louis, MO
5 Star Rating
Overall Experience
Tori, thanks for all your help. Keep up your great customer service.
Frederick, MD Assisted by Tori Wolfe
5 Star Rating
Overall Experience
Worked with sales representative Salley Barrett. She was very knowledgeable regarding the vehicle I purchased and immediately responded to all my questions and concerns via text,emails, and phone calls. She made the entire purchase process simple and pleasurable . I enjoyed working with her and with Wes Kandrick. Great vehicle, great price, great people to work with.
Assisted by Salley Barrett
5 Star Rating
Overall Experience
This dealership is on point. I wanted all my paperwork completed and was provided my interest rate before driving 2 hours. There was NO smoke and mirrors when checking out truck and or doing paperwork. Lisa Hildebrand and her team was awesome at making sure I had everything i wanted done before showing up. Quick easy HONEST buying experience that you do not see everyday.
Greencastle, PA
5 Star Rating
Overall Experience
I dealt with Salley and she was great! Salley answered any questions I had and was extremely nice. I had a great experience at Krietz Auto purchasing my new vehicle. As soon as you walk in the door they make sure you’re taken care of and continued to do so throughout the process. The truly care about their customers. I recommend Krietz Auto. Thank you for an amazing experience.
Manchester, MD Assisted by Salley Barrett
5 Star Rating
Overall Experience
Service did a great job on My 2018 Dodge Ram 2500. Completed Synergy drag link install, PowerStop brakes, Toyo tires, and alignment for a fair price. Definitely would recommend their service department!
Walkersville, MD
5 Star Rating
Overall Experience
The customer service experience was excellent. Rocky and Nate were very helpful. Rocky was willing to go above and beyond to make sure I was happy with the purchase
Frederick, MD
5 Star Rating
Overall Experience
Fantastic service nothing but the best at Krietz
Hanover, PA Assisted by Salley Barrett
5 Star Rating
Overall Experience
Extremely nice and friendly service, everyone was mindful of our needs and the time we spent there. Couldn’t ask for better attention and the vehicle was delivered in excellent shape.
Walkersville, MD Assisted by Lisa Hildebrand
5 Star Rating
Overall Experience
Our experience was one of the best with buying a vehicle. Thanks to the staff and especially Tori.
Assisted by Tori Wolfe