Krietz Auto

400 N East Street
Frederick, MD 21701

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4.9 rating of Krietz Auto
4.9 out of 5

99% Recommended

Based on 726 Sales and 15 Service Reviews

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Team Member
Ratings 4.9
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5 Star Rating
Overall Experience
Excellent Service. Very different than any other car dealer, you feel the honestly and trust with them!
Assisted by Lisa Hildebrand
5 Star Rating
Overall Experience
All around great experience from start to finish. Very satisfied with all aspects of this dealership. Would highly recommend.
New Windsor, MD Assisted by Weston Kandrick
5 Star Rating
Overall Experience
After reading all the great reviews about this dealership, my husband and I drove 2 hours away to come see a car that I had my eye on for few days. We were kindly greeted as soon as we walked through the door, and the rest of our experience was hands down the best car buying experience I’ve ever had. Granted, it was a VERY busy Saturday there, while my paperwork was being processed Seth, our sales rep checked in on us, offered refreshments, made sure we were doing ok, and kept me in the loop with what was happening every step of the process. It wasn’t a stuffy, strictly business atmosphere. Everyone greeted you with a smile and said hello, it wasn’t just about buying a car, we laughed, joked and Seth was very personable and made this process so relaxed and assuring and I could not be happier with my purchase!! I highly recommend checking them out, whether you’re in town, or coming from a distance. I’d gladly drive 2 hours for that kind of customer service! Thank you Krietz Auto, your team, and thank you Seth!
Brookhaven, PA Assisted by Seth Near
5 Star Rating
Overall Experience
Lisa was so helpful in helping me find my new car!
Thurmont, MD Assisted by Lisa Hildebrand
5 Star Rating
Overall Experience
The sales department of Krietz Auto presented exceptional customer service to us from the very start. They worked with us every step of the way to make sure all of our questions were answered and we were satisfied before and after driving 5 hours to purchase the car. They went above and beyond to make sure all of our needs were met before we drove off the lot. Not many people choose to drive 5 hours to buy a car but I am so glad we did!
Burlington, NC Assisted by Lisa Hildebrand
5 Star Rating
Overall Experience
Definitely recommend your dealership to my friends
5 Star Rating
Overall Experience
Eric ,Wes and Nate were all great to deal with. I drove 12 hours one way to get my car from them! This was the nicest car lot I have ever been too and would highly recommend them! Thanks guys! I LOVE THIS CAR!!
5 Star Rating
Overall Experience
when I went in on a very busy weekend Eric made it a point to apologize and schedule an appointment with me for a time that worked for me. The car was ready to test drive when I got there. He made my experience there great. Highly recommend.
Middletown, MD
5 Star Rating
Overall Experience
Seth was an awesome help with my purchase.
Glen Burnie, MD Assisted by Seth Near
5 Star Rating
Overall Experience
Seth was knowledgeable, personable, and professional. It’s refreshing to find a business where their people understand how to treat a client right! Great truck! Great service!
Lovettsville, VA Assisted by Seth Near