After having a very bad experience at another Ford dealer when purchasing my last vehicle, I went to L.B. Smith, as they were highly recommended by several friends. I was not the easiest customer to deal with, as I knew exactly what I was looking for and expected, and I was going to make sure this experience was not like my last! They were terrific. Communication was clear, and they were able to get me the terms and vehicle I wanted. Seth was super patient and did a very good job handling my many questions and requests! Highly recommend L.B. Smith!!
I have never had such a wonderful experience with a dealership. Seth was my guardian angel and was fantastic! Thank you Seth! Also Russ Gibbons was awesome with me! Your dealership treated me like I matter despite my problems! Thank you to all! You just made a 68 year old feel like she matters! Keep up the good work! No wonder you have received Ford's awards! You deserve it! Love you all! Thank you!