Lake Elsinore Chrysler Dodge Jeep Ram

Had a great experience, super friendly and fun people

Rating Only

Although I didn’t meet with the person that I initially talk to you on the phone the person that I was set up with was very helpful and so nice to us, she really helped keep our minds at ease on this big purchase. Jocelyn Nunez was overall a really great person to have help us.

Best experience buying a car that I’ve ever had. No high pressure sales tactics just an honest deal, even on the high demand Hellcat Redeye That I bought.

Easy and fast experience. No pushiness or hidden fees.
Thank you Han!

Just recently visited this dealer and man they made me so happy being there , issac was so kind and polite thank you issac for being there for me ! Also from when you walk in They treated you with great customer courtesy And respect . Very high class dealer with Over the top value ! If your trying to get in a good car ,then take the trip down to Lake Elsinore Dodge Jeep Ram

Spoke to two sales people before going and were no help. Chatted with online person and was no help. Went on a sunday when they say they are open and waited a hour because they did not think it was necessary to update times on their website. The person that helped was Isaac the internet manager. yes

Great experience made me feel great

Great place to buy a car, Felix made everything so much better!

During our vehicle search I visited multiple dealers to find the specific vehicle/options I was looking for. I could only locate a few. LECDJR had two. I received a best price certificate for an ideal price so I made the drive to the dealer. Upon arriving my initial experience was horrid. The sales rep /finance rep came back with an inflated price, disregarded their certificate and came up with a monthly payment that was more than double what other local dealers were offering. They also devalued my trade approximately $4000 more than other appraisals I received. It just left a horrid taste in my mouth so I left. Because of that visit I missed out on other offers with was upsetting but I continued the search. I was mortified that the only other vehicle available was more than 70 miles away. Regardless I worked a deal over the phone with that dealer and was satisfied with the outcome. Unfortunately it was more and a 2 hour drive so I decided to reach out to Lake Elsinore in hopes we could work on a deal as well. I was in luck. I was connected to a Felix who transferred me to Andrew. I was able to run numbers over the phone and they were able to match what the other dealer was offering as well as give me a realistic amount for my trade. This experience was a complete 180 from the physical visit. It earned my business. I visited the dealer that same day to process the delivery. Andrew went above and beyond to work with me with this purchase. I can’t speak for the other reps there as there seems to be a huge disconnect. I understand there’s overheard and there’s a profit margin but focusing on greed won’t get you far. Nevertheless thank you for redeeming the brand and assisting with the process.