My experience with Tony R and North Hills Land Rover has been one of the best (if not the best) car buying experiences I've ever had. Before I had even step foot in the dealership, Tony was available for every and any question I had (trust me, I had A LOT), was attentive to my concerns and needs and made me feel like I was priority before I was even an official customer.
He was informative, nice, respectful and so easy to work with. Knowing I loved my sisters LR4, I still was not sure if I wanted to go with the Discovery Sport. I was about to go a different route, but Tony suggested I still come in and test drive and see what he could do for me. Since he was so responsive, extremely helpful and informative through emails, I decided to drop in. Needless to say, I test drove the car on Saturday and just parked it in my front yard today (Monday). The process was speedy, seamless and headache free.
I can tell you that Tony and my experience has made me want to be a Land Rover buyer for life.
I am one happy customer! Thanks for everything, Tony!
I've had to bring my 2006 Range Rover in for service over 6 times since October.2017 for the same engine light. This is becoming a very expensive headache and now it's something else.
I don't want to hear "well your vehicle is 12 yrs old". There's about 80,000 miles on it and I use quality gas. I've continued service there where i bought it because I'm loyal and only trust them to work on it.
Now feel violated,taken advantage of and betrayed.
I got a top of the line vehicle and I expect top of the line service that includes fairness and trust during my association.
The customer service is exceptional,but once this is resovled I hope that I don't have to see them again for another year.
I Purchased my Range Rover from Peter Parisi. He was a wonderful sales consultant. Explained everything perfectly. And he was very patient and understanding when I wanted to see the physical car for the color combinations instead of just in a book. Very wonderful experience.