Lebrun Nissan

396 Grant Avenue Rd
Auburn NY 13021

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4.0 rating of Lebrun Nissan
4.0 out of 5

75% Recommended

Based on 3 Sales and 1 Service Reviews

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Ratings 4
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5 Star Rating
Overall Experience
I will never go anywhere else to buy a car! Phil, along with the rest of the group, were very friendly and helpful every step of the way! I love the warm welcome I receive when I bring my Rogue in for an oil change. The vehicle always comes back to me cleaner than when I dropped it off! I highly recommend Lebrun Nissan!
Auburn, NY
5 Star Rating
Overall Experience
Had a great experience with my salesman Phil LeBrun when purchasing my last car. Phil was very friendly and helpful throughout the whole process. He explained all my options, made the process very easy and I feel i got a very good deal on my purchase. Their service department is excellent. Always helpful, courteous and informative. Overall a great dealership with a quality product. Highly recommended.
Lyons, NY
5 Star Rating
Overall Experience
Super friendly dealership! As a woman shopping alone I sometimes feel intimidated but I was put at ease with the transparency of my deal. They even set up my first oil change!
Auburn, NY
1 Star Rating
Overall Experience
In July I bought a used car here and they changed the oil sometime before that. In September I tried to change the oil again, myself but the oil drain plug was so tight that it could not be removed without the car being on a lift. I broke 3 tools in the process and showed the broken tools to the LeBrun service department. In addition the oil filter was on so tight that their own staff had to use a wrench 3 separate times to remove it; -and that was on a lift!

I’ve been changing oil on our cars for 40-50 years. These things were too tight.

Most places give you the first oil change for free. This place just gave me grief. I drove from Syracuse to Auburn & back and all they did was loosen up the filter and drain plug so I could do the work myself even though my new oil & filter were in the trunk.

I told the salesman that sold me the car that his service department just told me to go home, change the oil myself and replace my broken tools, but it made no difference.
Syracuse, NY