We purchased a Certified 2007 Lexus RX350 3 years ago with 76,000. After 1 week a oil bypass hose blew and leaked oil all over the parking lot. Lexus Brookfield did pick up the SUV and repaired under warranty. My wife has put only 10,000 miles a year and after 30,000 mile we were told it needs a new water pump and new head gaskets. The repair bill will be roughly $5,100. Ouch! It's my understanding when we purchase this SUV we were suppose to get up 200,000 miles with proper maintenance. Very disappointed. A water pump and head gaskets should not go out after this many miles, especially a Lexus.
4 visits in 2 years , $4000.00 worth of service, and my battery still dies.Repair estimates 3x higher than a place 2 miles down the road. "let's get you into New Lexus" the GM says. No. I will never buy another Lexus, after the horrible hi-jinx you pulled in my last trade-in on another lease, and the service that has been utterly useless. DO NOT BUY OR MAINTAIN YOUR LEXUS HERE!
Kevin Bell was outstanding to work with! Super professional and super friendly! Wade Schumacher was also outstanding, he showed me how to use all the options in my Lexus! He made me feel super comfortable in being able to drive away knowing how to use everything in my Lexus!!!!