Great pre-sale experience without pushing for a deal. Very flexible and allowing us to change our mind for a different model even after contract sign and no penalty. Excellent follow up call and email on the progress of the readiness of the vehicle we purchased. Memorable delivery process. Great show room and of course great car to have!
Friendly yet professional level of customer service right from the start of the process - from purchase to delivery. Jaime's product knowledge was excellent as was the rest of the team including Con, Stephanie and Carly. Will definitely recommend Lexus of Parramatta to friends and family. Thanks Guys!
Jaime provided a wonderful purchasing experience. His knowledge of the car and its features made it an easy decision.Carly and Steph were excellent providing comprehensive customer service for finance and extras. The customer journey was perfectly to my buying needs.
I drove away from Lexus with a great car, deal and experience.
I found the dealership staff to be extremely friendly and straight forward. Jamie our salesperson was very laid back and explained the pros and cons of the different models, taking into account our driving style and fit for purpose.