I have purchased many new cars over the years but this experience was by far the best experience I have had purchasing a new car. From start to finish Mikayla Falls provided exceptional customer service! She was friendly, knowledgeable, she established an instant rapport with our 10 year old daughter, she was efficient and willing to help. She returned my calls promptly and followed through on everything she promised. I did not feel like I was dealing with a pushy salesperson and this made the whole experience pleasant. I commend the entire team who were all friendly and efficient but Mikayla was exceptional. I would definitely recommend Mikayla and the team at Lismore Mazda to my friends and family.