Juan A was fantastic. He was the complete reason we bought the Grand Cherokee, plus it is a fantastic vehicle. He is super knowledge about Lone Star's products, and made the whole buying experience wonderful. Then, you add the icing on the cake, with Steve being so nice, and Marla, in finance being fun while closing the purchase.
We will definitely be back, and we will also spread the great experience, with our friends.
We appreciate, and thank you all for your kindness.
We are so thankful for all the help we received from this dealership, Theresa and Steve. We were told from previous dealerships that we would not be able to roll the negative equity from my car into another loan due to how much there was. Not only were we able to do that, we did not have to put anything down, we traded both of our vehicles and got a 1.9% interest rate for both! They were extremely patient with me in making my decision to choose the car I felt safest in. I will definitely recommend friends and family to go here from now on! And we will be back the next time we get ready to trade!
The purchase process was very low stress and everything was satisfactory from the negotiations to the vehicle presentation. The salesman, Josh, was knowledgeable and courteous while meeting all of our needs.
Absolutely loved the customer service! They have found a customer for life!
Don Deal is an absolute Godsend!! He got me all there was to have (well except the gas card that would've made this deal the absolute perfect 1 for sure, but oh well:-() the fact remains he has earned all my future bussiness along with any & all referalls because i truely feel Anyone looking for a vehicle should thank their lucky stars to have him assist you with the process, Just can't say enough good about him , fair, straight to work for you and doesn't stop until you have the very best deal possible, an Outstandingly great job Don, Thank You!!