Loudon Motors Ford, Llc

310 Valley St
Minerva OH 44657

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1.0 rating of Loudon Motors Ford, Llc
1.0 out of 5

0% Recommended

Based on 0 Sales and 1 Service Reviews

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I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first service, with 4200 miles on it, on December 23. I recvd a call in the afternoon stating my truck was wrecked! I couldn't believe it. I even asked them if they had the correct vehicle owner. As it turns out, of one the service reps took it out for a test drive to see if he could identify a noise, and lost control, sheering a telephone pole completely along w a mail box, sent the truck airborne, then took 120' to come to a stop. All at 40mph!?!?? When I initially met w the GM, I was confident that Loudon would do the "right thing" and make it right. I called the GM the Saturday afterwards, and conveyed to him I did not want the truck back due to the lie and the abuse the service rep put my truck through. He said he would work w me once the insurance est came back. I put $10k down & made 3 pyts. In order for me to get into an exact match, I would have to invest $7k more. I call BS. Its in the shop now after 3 weeks of them dragging their feet &/or not responding to my communication(s). I'm sure you know what takes place next. I know what the state laws requires them to do. But even at that, they haven't ponied up to their social requirements thus far.
Louisville, OH