Loyalty Volkswagen

Loyalty Automotive Group

16300 Priority Way
Chester, VA 23831

Inventory: NewUsed
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4.9 rating of Loyalty Volkswagen
4.9 out of 5

95% Recommended

Based on 523 Sales and 8 Service Reviews

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Team Member

Star of the Week

Kate Barnard

Kate's customers are happy! Read their reviews to find out why.

Ratings 4.9
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Time Frame
Berkley D at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Berkley D at Loyalty Volkswagen
5 Star Rating
Overall Experience
Great experience with our salesperson Andy.
Midlothian, VA Assisted by Andy Hook
That is our goal Berkley, to give you a great experience when purchasing a vehicle. Thank you for your comments and choosing Loyalty VW!
September 21st
Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
5 Star Rating
Overall Experience
Great experience, great service, no pressure salesman
Prince George, VA Assisted by Kate Barnard
At Loyalty VW we believe buying a new car should be exciting! Thank you for your comments and welcome to the Loyalty Family!
September 14th
Joshua L at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Joshua L at Loyalty Volkswagen
5 Star Rating
Overall Experience
The best car buying experience ever!!
Chester, VA Assisted by Andy Hook
Thank you so much Joshua for your comments and your business...from all of us at Loyalty Volkswagen!
September 14th
Dj H at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Dj H at Loyalty Volkswagen
5 Star Rating
Overall Experience
Great experience, looked at several cars and they were very patient and understanding.
Colonial Heights, VA Assisted by Andy Hook
We are so happy we could assist you in buying a new car. Thank you Dj for letting us earn your business and welcome to the Loyalty family!
August 31st
Isabelle R at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Isabelle R at Loyalty Volkswagen
5 Star Rating
Overall Experience
Great experience! There were some delays with the shorter hours and limited staff because of COVID, but everyone was very nice and apologetic about it. Having little knowledge about VW, it was nice to have Andy help me out and walk me through everything about the car I got and VW in general.
Chester, VA Assisted by Andy Hook
Congratulations on your new Volkswagen! Andy is an expert so we are glad you had a great experience. We appreciate your comments as Loyalty VW is working very hard to limit any effects that COVID has on our customers. Thank you for choosing Loyalty VW!
August 25th
Becky H at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Becky H at Loyalty Volkswagen
5 Star Rating
Overall Experience
Kate was a wonderful sales lady!
Prince George, VA Assisted by Kate Barnard
We think so too Becky! Thank you so much for your comments and for choosing Loyalty Volkswagen!
August 14th
Cathy L at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Cathy L at Loyalty Volkswagen
5 Star Rating
Overall Experience
Excellent experience! Kate was phenomenal and didn’t pressure me to buy. She provided excellent customer service and looks after her customers to ensure they get the best deals
Midlothian, VA Assisted by Kate Barnard
Thank you Cathy so much for your comments and for choosing Loyalty VW!
August 12th
Jean R at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Jean R at Loyalty Volkswagen
5 Star Rating
Overall Experience
This was the best experience my husband and I gave ever had when purchasing a car! Couldn’t say enough about our salesperson Kate! She was very informative and fun to work with. Everyone we worked with during our process was great! If you want a new or used car go see Loyalty Volkswagen!!!’
Assisted by Kate Barnard
We really appreciate your comments Jean. Thank you and your husband for choosing Loyalty Volkswagen!
July 27th
Leslie at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Leslie at Loyalty Volkswagen
5 Star Rating
Overall Experience
Kate was very helpful and made the process easy! Thank you again!
Chester, VA Assisted by Kate Barnard
Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
5 Star Rating
Overall Experience
I totally despise car shopping. I knew I wanted an SUV (and have for many years!!), since my 1997 Honda Accord was beginning to cost more than it was worth!
Andy was the consummate gentleman and great Salesman. He listened to everything that was said, answered all questions and we had the best experience ever for buying a vehicle!!
If you need - or want - either a new or used vehicle, I urge you to go see Andy Hook at Loyalty VW...he will definitely do right by you!!
Richmond, VA
We really appreciate your sharing your positive experience with us Deborah P! Thank you for choosing Loyalty VW!
July 10th