Loyalty Volkswagen

Loyalty Automotive Group

16300 Priority Way
Chester, VA 23831

Inventory: NewUsed
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4.9 rating of Loyalty Volkswagen
4.9 out of 5

95% Recommended

Based on 512 Sales and 8 Service Reviews

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Team Member

Star of the Week

Kate Barnard

Kate's customers loved their experience. Find out why.

Ratings 4.8
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Reviews near Glen Allen Virginia - Show All
Tiana W at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Tiana W at Loyalty Volkswagen
5 Star Rating
Overall Experience
Working with Andy at Loyalty Volkswagen was such an amazing experience. He was honest and very helpful! Everyone I was introduced to was so kind and made sure it was an comfortable experience for me!
Glen Allen, VA Assisted by Andy Hook
We really appreciate it that you took the time to write in and let us know Tiana! Thank you for your business and welcome to the Loyalty Family!
January 10th
Danielle H at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Danielle H at Loyalty Volkswagen
5 Star Rating
Overall Experience
Andy made the experience exceptional! I would recommend him to anyone who is looking for a car!
Glen Allen, VA Assisted by Andy Hook
Kat A at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Kat A at Loyalty Volkswagen
5 Star Rating
Overall Experience
Ron and the rest of the Priority crew were fantastic! I saw this car on cargurus wanting to test drive it and see it in person. Ron met us in the parking lot and helped us immediately. He was not pushy at all and made us feel very comfortable during the whole process. Highly recommend! Best Halloween ever!!
Glen Allen, VA
Priority VW truly appreciates your 5-star ratings, Kat! Drive safe!
November 25th
Kyle M at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Kyle M at Loyalty Volkswagen
4 Star Rating
Overall Experience
Andy Hook provided top notch sales service. We did most of the back and forth questions over text which made it super convenient. Only reason I did didn't give 5 stars overall was the finance guy. Just didn't get a good feeling from him. I think he expects people to fully trust him upon just meeting him 1 min ago. A little more explanation on all some of the signatures could have changed the finance experience. The priorities for life is a great selling point. Overall I'm very happy with my new car and would definitely recommend shopping at Priority VW in Chester to anyone looking for a vehicle.
Assisted by Andy Hook
Thank you for your review of Priority Volkswagen! Enjoy your new car, Kyle!
March 1st
Trevor B at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Trevor B at Loyalty Volkswagen
5 Star Rating
Overall Experience
This was my first time purchasing a new car and I have to say its so difficult when Priority vw offer such a great selection. My salesperson, Dylan, made the experience so easy. He was very understanding and patience, because I know it wasn't easy it took hours for me to decide on a car. He was willing to stay past hours to make sure I was comfortable with my future purchase. I have had my for a little over a week and I can honestly say I'm glad I stuck with VW and couldn't be happier!!
Glen Allen, VA Assisted by Dylan Cusick
Tesonia T at Loyalty Volkswagen Loyalty Volkswagen (888) 541-5448 16300 Priority Way , Chester, VA
Tesonia T at Loyalty Volkswagen
5 Star Rating
Overall Experience
Crystal is awesome amazing and hands down the BEST salesperson I've EVER encountered. I wasn't looking to buy a car until the end of the year but my fiancé was so impressed with Crystal after his purchase he dragged me into the office two days after he bought his car and I drove away in a VW Jetta. She was kind, attentive, patient and honest and the next time we're in the market for a car we will definitely come back and see her!
Glen Allen, VA