My experience with Emmanuel was very professional. He was patient with my many questions and provided documentation to back his responses. He was fair and listened to what my needs were in buying a car. I would certainly recommend him.
Great experience. The staff was nice and very helpful. They answered my questions without annoyance or frustration, and I asked a lot of them. My wife said she would be back for her vehicle because she enjoyed the car buying experience here.
My salesman Emmanuel was awesome, he eased my fears about the whole car buying process with Toyota, he, answered my questions, and listen to my concerns. I could tell he likes what he does!
Thank you Emanuel!
Be careful when you buy a used car from Maplewood Toyota. They will sell you anything they want off their lot so quickly you don't even know what has happened and all of a sudden your driving out of their lot (didn't even get to test drive the car - because the seller Mr. Pates has you in such a frenzy)in a car with problems attached and they aren't willing to fix anything. You bring it in with INTERMITTENT PROBLEMS and because they problems aren't there when they get in (everything just seems to be working because the problems are INTERMITTENT) they don't do a diagnostic check check or anything, they tell you everything is working fine and it really isn't but they don't want to deal with it. GREAT CUSTOMER SERVICE -, NOT