We went to a few dealerships. We found salesmen do not listen and we left those dealerships. We walked into McGeorge Toyota and we were greated promptly by Tom Baskins. My wife was feeling stress and had an uneasy feeling about buying a car. From beginning to end Tom slowed down answering all her questions eventually leading her to a brand new Highlander. We couldn’t have been happier with our experience. If you want to have a sales man listen to you, walk you through every step of the process and get you a fair deal. You will want to go see Tom Baskin. I know I’m about to replace our other car and yes we will drive to Richmond because McGeorge Toyota earned us as customers for life.
John Waters was great to work with! He was responsive to our requests, kept us informed throughout the process, and worked with us to meet our needs/budget. Would highly recommend John to anyone looking for a new Toyota!