I researched which brand and model had the most reliability online, a couple Consumer Reports magazines, and Carfax. I hadn't expected to purchase a vehicle so soon, but my old vehicle had it. I communicated with a few dealers for choosing the best used vehicle and I really connected with Jennifer at McGeorge and was very interested in a Corolla they had. Once I took the car on a test drive, I knew I really wanted to purchase it. Jennifer and the team worked hard to make the financing affordable for me since I hadn't had a lot of time to save a lot for my down payment. I am very satisfied with the whole experience and my 2014 Corolla!
Jennifer is the absolute best! She was extremely helpful, attentive and flexible with me in my car buying process. After a first consultation she provided options to fit my budget. She truly listened to my wants & needs. Needless to say I walked away with the car of my dreams the same day! Thank you for all that you do.
If I could give the service department "0" stars I would. I have been taking my car to West Broad Toyota for over 7 years. Personally I think Ronnie and Angela should be FIRED! They are rude, and lack customer service skills. I recently took my car in to be inspected and as soon as I got out of the car Angela told me I needed back tires...Really? I just put back tires on my car. So of course they failed me due to tires. I also told her that I needed to have my car completed by a specific time, when I got there my car wasn't even touched and Ronnie told me..it would be an hour before he can get someone to look at it. While speaking to him Angela jumped in the conversation. The first thing out of her mouth was " Didn't I tell you", excuse me? Who was she speaking to like that? Thank God the Lord was on my side that day. So I decided to take it to another mechanic that also works on my car, who said my tires was fine and told me I just needed new wiper blades. I have lost trust in West Broad Toyota. That will be the last time I take my car there.
Jennifer was a great salesperson! She was very knowledgeable, friendly and forthcoming. We had a great car buying experience with all employees at McGeorge. We will be back for future car purchases. Thank you!
Tina worked with us to get a good deal on our truck, and made it happen in record time! I've bought four used cars in the past ten years and it has always taken 3 to 4 hours. Tina made it happen in less than an hour! Remarkable.