Sales man was very pushy. Lied to me about a feature the car had. I told him that that feature was a big reason why i wanted the car. I told him that it was my selling point on the car and he responded with no its not. The price is the selling point. Very upset but i still purchased the car. Liked the car too much not to buy it.
Good experience with the sales team, including Sam Villa. Marisol Alvarez provided a very comprehensive review of the new car features.
The most time efficient welcoming car buying experience ever! Thomas was just perfect! Brent and Marisol were awesome! I drove an hour passing many dealerships to get to McGrath Downtown and would do it again! Highly recommend this facility! Amazing service!!
The tutorial wasn't good at all she didn't go over the backing up screen. She put the keys in a compartment and I had to call her to see if she still had the key?. Messed up my window sticker. The old key was put in a bag and I had to bring it back Monday even thou I came back for my sticker and she hadn't notice the key missing by then! Still confused about the functions on my new car!! WAS A VERY LONG DAY!
The dealership location was easy to get to off of the Kennedy Expressway. The delivery team stayed late and was very helpful.
Took 7 hours to get my car, I even had an appointment.
Marisol Alvarez has the qualities of all good teachers: patient,,; and a good listener. She is kind, understanding and empathic. This is important when explaining the technology in a new car to someone like me who has been driving a 1989 vehicle for the last 27 years. Lou Solutions and Jay Ismail comported themselves in an exemplary manner. They are reliable and trustworthy,
We are so happy with purchase of new Acura MDX. Patrick O'Donnell our sales person did amazing job, he was so helpful and professional. Great customer service, everyone in this dealership was so nice. Thank you so much!
I recently bought my new car at Acura McGrath on Elston and had a wonderful experience! The staff is so warm and friendly and I felt so comfortable in my purchase! I'm so happy with my Acura RDX and would highly recommend this dealer to anyone looking to buy a new car!!
Great experience! Bauti Yarbrough was a honest and upfront salesmen that made the process easy and quick. The delivery process was equally as smooth and Vanessa Rizzi helped me get familiar with all the technical features at an accelerated rate. Thanks for all the help!