McGrath Acura of Downtown Chicago

1301 North Elston Ave.
Chicago IL 60642

Inventory: NewUsed
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4.9 rating of McGrath Acura of Downtown Chicago
4.9 out of 5

Based on 847 Sales and 1 Service Reviews

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Rating 4.9
5
  93 Percent
785
4
  6 Percent
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3
  1 Percent
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StarStarStarStarStar
Good Overall Experience

I am happy to buy a new car from here! They do a good job for us! Good experience form the sales person !

StarStarStarStarStar
Fair Overall Experience

Sales man was very pushy. Lied to me about a feature the car had. I told him that that feature was a big reason why i wanted the car. I told him that it was my selling point on the car and he responded with no its not. The price is the selling point. Very upset but i still purchased the car. Liked the car too much not to buy it.

StarStarStarStarStar
Excellent Overall Experience

Overall a great experience with Holly and crew!

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Excellent Overall Experience

I would like to say that my Holly my sales rep was very helpful in getting this in order.

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Good Overall Experience

Good experience with the sales team, including Sam Villa. Marisol Alvarez provided a very comprehensive review of the new car features.

Photo for Jeanette S
April 12th
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Excellent Overall Experience

Thomas provided the best experience. He knew what I wanted and worked with the budget I had. When I test drove the car he explained every feature the car had and answered every question I had! I would definitely recommend him to others.

StarStarStarStarStar
Excellent Overall Experience

Bauti took great care of us and really went out of his way to make us happy! He even brought us in lunch! Very happy with my TLX purchase!

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Excellent Overall Experience

Great experience. Very professional. Would definitely recommend this dealership.

StarStarStarStarStar
Excellent Overall Experience

The most time efficient welcoming car buying experience ever! Thomas was just perfect! Brent and Marisol were awesome! I drove an hour passing many dealerships to get to McGrath Downtown and would do it again! Highly recommend this facility! Amazing service!!

StarStarStarStarStar
Excellent Overall Experience

Great, accommodations service & convenient location. My second Acura from this dealership & fifth Acura overall.

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Excellent Overall Experience

Marisol did a great job providing an overview of the tech package and the console, which was much appreciated.

Photo for Sarah & Adam R.
April 3rd
StarStarStarStarStar
Good Overall Experience

The tutorial wasn't good at all she didn't go over the backing up screen. She put the keys in a compartment and I had to call her to see if she still had the key?. Messed up my window sticker. The old key was put in a bag and I had to bring it back Monday even thou I came back for my sticker and she hadn't notice the key missing by then! Still confused about the functions on my new car!! WAS A VERY LONG DAY!

April 3rd
StarStarStarStarStar
Excellent Overall Experience

The dealership location was easy to get to off of the Kennedy Expressway. The delivery team stayed late and was very helpful.

Photo for Joseph D
April 3rd
StarStarStarStarStar
Excellent Overall Experience

Overall an excellent experience. What I had expected!

Photo for Holly E
March 31st
StarStarStarStarStar
Excellent Overall Experience

Wonderful car-buying experience!

Photo for Kevin H
March 30th
StarStarStarStarStar
Good Overall Experience

Took 7 hours to get my car, I even had an appointment.

March 24th
StarStarStarStarStar
Excellent Overall Experience

Bauti was outstanding thru the entire process!

StarStarStarStarStar
Excellent Overall Experience

Marisol Alvarez has the qualities of all good teachers: patient,,; and a good listener. She is kind, understanding and empathic. This is important when explaining the technology in a new car to someone like me who has been driving a 1989 vehicle for the last 27 years. Lou Solutions and Jay Ismail comported themselves in an exemplary manner. They are reliable and trustworthy,

Photo for Michael Schly
March 24th
StarStarStarStarStar
Excellent Overall Experience

Everyone at McGrath provided exceptional service!

StarStarStarStarStar
Good Overall Experience

Our wait for the finance department to purchase the car was over 90 minutes, which was a little disappointing. Overall, we are very satisfied with the vehicle and everyone was very pleasant to work with.

StarStarStarStarStar
Excellent Overall Experience

Great seamless transaction. Holly and Marisol were professional, personable, well prepared, and extremely efficient. And the automobile was exactly what I expected it to be.

StarStarStarStarStar
Excellent Overall Experience

We are so happy with purchase of new Acura MDX. Patrick O'Donnell our sales person did amazing job, he was so helpful and professional. Great customer service, everyone in this dealership was so nice. Thank you so much!

Photo for Bernadeta S
March 18th
StarStarStarStarStar
Excellent Overall Experience

I recently bought my new car at Acura McGrath on Elston and had a wonderful experience! The staff is so warm and friendly and I felt so comfortable in my purchase! I'm so happy with my Acura RDX and would highly recommend this dealer to anyone looking to buy a new car!!

Photo for Lisa G
March 18th
StarStarStarStarStar
Good Overall Experience

I love my ride. Excellent

StarStarStarStarStar
Excellent Overall Experience

Great experience! Bauti Yarbrough was a honest and upfront salesmen that made the process easy and quick. The delivery process was equally as smooth and Vanessa Rizzi helped me get familiar with all the technical features at an accelerated rate. Thanks for all the help!

Photo for Vladimir Calovic
March 16th
McGrath Acura of Downtown Chicago Links

The McGrath family has been in the automotive business for over 60 years, with over four generations of family taking part to provide the best experience for Chicagoland drivers. We want to not only sell you your next Acura or other vehicle; we also want to help maintain your vehicle and keep you safely and happily on the road for years to come.


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