McGrath Arlington Kia

1400 E Dundee Road
Palatine, IL 60074

Inventory: NewUsed
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4.8 rating of McGrath Arlington Kia
4.8 out of 5

95% Recommended

Based on 270 Sales and 4 Service Reviews

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Ratings 4.8
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1 Star Rating
Overall Experience
This place is a joke. The price you see online is not what they sell it for, they add on $4k of extras and whatnot. When we were with the finance guy signing the papers, we saw that they tried to sneak in an extra $1,000 to our final cost. Fortunately we caught it, but it seemed very sneaky and unsettling. The used car we purchased needed a few things fixed. We set up a time to drop it off, were without a car for 3 days, went to pick it up at the agreed upon time and picked it up to find they had done NOTHING to it. Every single person I spoke to was rude and not helpful. They are liars. Please take your business and money elsewhere.
Arlington Heights, IL
5 Star Rating
Overall Experience
Thank you Nikola, great job,see you soon for another car...
5 Star Rating
Overall Experience
Great experience. Sales and Service are outstanding!
5 Star Rating
Overall Experience
I purchased a car and was blown away with the whole process. Sure it takes a bit of time but one is spending a tiddy sum and they take the time to treat the customer right.kudos to Chris TJ Dan and Will they all treated me like family. I must include LARRY the porter He peeped the car well Darn good work ethic
1 Star Rating
Overall Experience
Garbage stay away! They will lie to you and tell you that to get the certfied warranty it will cost you 2k when in reality it's an upsell for something different
Carol Stream, IL
1 Star Rating
Overall Experience
I went to look at a car, so they actually sold me the car with the false pretense of my car note being exactly with I pay now for my other car which is 474.00, when I got home my contract said my car not is 597.00, i explained to them that I'm a senior citizen on a fix budget and i can' afford that type of payment and they still would not take the car back, on top of that they told me to tell the people where I got my other car from to come get the car that I previously own and that it wouldn't affect my credit, than they told me to lie about the amount of money I receive monthly to the bank because they knew damn well that I couldn't afford that type of car note. I wouldn't recommend their service to nobody. They are some frauds.
Wheeling, IL
5 Star Rating
Overall Experience
Brought a RAV4 I was considering purchasing to Ken and his team at McGrath and was given an excellent run down of the car's condition. In and out in about an hour, I appreciated the transparency and honesty from a dealership. They also did a mock up to show me exactly what I should be paying for the car, and let me in on the various ways to negotiate. Ultimately, the car was in great condition, and thanks to their work I purchased it and got the price I was after! Would definitely recommend going here if you need your car services or if you're looking for a new/new to you car. Thanks!
Chicago, IL
4 Star Rating
Overall Experience
John and George were great to work with. Some back and forth on negotiations but overall they were very fair and helped me obtain this vehicle for my mother. Thank you guys
Dwight, IL Assisted by John Khouri
5 Star Rating
Overall Experience
John was a great help. His kindness and sincerity jelped to close the deal. Five stars.
Assisted by John Khouri
5 Star Rating
Overall Experience
John and George were amazing! They went above and beyond all our expectations on buying a new family truck! I could not be any happier with my experience! We will definitely be back for our next vehicle purchase!
Assisted by John Khouri