Working with Sam was a wonderful experience. He was patient and listened to what we wanted and needed. Got us a great deal!!!! Made the transition and stress of buying a car easy and smooth. I have great experiences with Kia and you can't beat their warranty or prices.
The sales people were nice, but when we went to finalize everything, they would not budge on anything !!! They were REALLY PUSHING the extended warranty to the point that we almost walked out. Then the finance person lied right to our face and said that because we didnt take the warranty the interest rate would go up from 4.8 to 6.4. I've never heard of that before
Delivery process was good and I'm overall satisfied. The negative aspect of the experience was the dealer's unfamiliarity with the Costco Auto Program process and initially telling me they had Costco pricing when they had not.
This has probably been one of the smoothest car purchases I have ever experienced. The financing individual, Chris (salesman) and everyone as a whole made this a really great experience. I went in unsure and they made it happen. Would recommend anyone to visit this dealership.