Mechanicsville Toyota

Even amongst all the chip and car storages we were able to find a vehicle that worked perfectly for our family. We are grateful for everything the staff and management did to help make the transaction go smoothly.

Excellent customer service. This is our 4th purchase.

Mr. Elliott was recommended to us by a good friend who had purchased vehicles from him previously. Our experience with him was very good and we will recommend him to our friends if they are in the market for a vehicle. He was very helpful and knowledgeable in answering our questions, etc. throughout the entire purchase process and in going over and explaining and demonstrating the functions of the features of the vehicle we purchased. At the time, he had two other people with appointments he was working with but always was checking on us and making sure we were doing OK , answering any questions and making sure my wife and I were being taking care of. Even tho it was a long day, it still was a good experience for us thanks to Mr. Elliott's efforts.

Courteous and expedient

Great salesman!!!’ He was awesome !!!!

Nice working with Elliot , he helped us from start to end .

No BS. Had everything when they said they would. Smooth transaction and went over the features of the car well.

Once the vehicle arrived on the lot, things went very smoothly!

Don Berkeley is the Man!

The associate I worked with could not articulate the diagnostic results of my service appointment. I never received the results of my MPI. The associate wrote the wrong part on my pre-work order. When I called the service line back and spoke with the associate for clarification on which part he was recommending, he assured me he would call me back. Never did. I have since left four messages regarding this, all unreturned. I have never experienced more horrendous customer service. I do not understand what I paid for if I was not given an explanation of what the diagnostic revealed or even which part was recommended.