Mechanicsville Toyota

Mechanicsville Automotive Group

6546 Mechanicsville Turnpike
Mechanicsville, VA 23111

Inventory: NewUsed
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4.9 rating of Mechanicsville Toyota
4.9 out of 5

98% Recommended

Based on 1,890 Sales and 18 Service Reviews

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James Burroughs

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Ratings 4.9
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Angela T at Mechanicsville Toyota Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
Angela T at Mechanicsville Toyota
5 Star Rating
Overall Experience
Even amongst all the chip and car storages we were able to find a vehicle that worked perfectly for our family. We are grateful for everything the staff and management did to help make the transaction go smoothly.
Mechanicsville, VA Assisted by James Burroughs
Jenn James at Mechanicsville Toyota Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
Jenn James at Mechanicsville Toyota
5 Star Rating
Overall Experience
Excellent customer service. This is our 4th purchase.
Mechanicsville, VA Assisted by Don Berkeley
Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
5 Star Rating
Overall Experience
Mr. Elliott was recommended to us by a good friend who had purchased vehicles from him previously. Our experience with him was very good and we will recommend him to our friends if they are in the market for a vehicle. He was very helpful and knowledgeable in answering our questions, etc. throughout the entire purchase process and in going over and explaining and demonstrating the functions of the features of the vehicle we purchased. At the time, he had two other people with appointments he was working with but always was checking on us and making sure we were doing OK , answering any questions and making sure my wife and I were being taking care of. Even tho it was a long day, it still was a good experience for us thanks to Mr. Elliott's efforts.

Assisted by Michael P Elliott
Elliot C at Mechanicsville Toyota Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
Elliot C at Mechanicsville Toyota
5 Star Rating
Overall Experience
Courteous and expedient
Assisted by James Burroughs
Tammy M at Mechanicsville Toyota Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
Tammy M at Mechanicsville Toyota
5 Star Rating
Overall Experience
Great salesman!!!’ He was awesome !!!!
Assisted by James Burroughs
Raj at Mechanicsville Toyota Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
Raj at Mechanicsville Toyota
5 Star Rating
Overall Experience
Nice working with Elliot , he helped us from start to end .
Assisted by Michael P Elliott
R Browne  at Mechanicsville Toyota Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
R Browne  at Mechanicsville Toyota
5 Star Rating
Overall Experience
No BS. Had everything when they said they would. Smooth transaction and went over the features of the car well.
Assisted by Michael P Elliott
Kellie B at Mechanicsville Toyota Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
Kellie B at Mechanicsville Toyota
5 Star Rating
Overall Experience
Once the vehicle arrived on the lot, things went very smoothly!
Assisted by Michael P Elliott
Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
5 Star Rating
Overall Experience
Don Berkeley is the Man!
Assisted by Don Berkeley
Mechanicsville Toyota (804) 559-8000 6546 Mechanicsville Turnpike , Mechanicsville, VA
1 Star Rating
Overall Experience
The associate I worked with could not articulate the diagnostic results of my service appointment. I never received the results of my MPI. The associate wrote the wrong part on my pre-work order. When I called the service line back and spoke with the associate for clarification on which part he was recommending, he assured me he would call me back. Never did. I have since left four messages regarding this, all unreturned. I have never experienced more horrendous customer service. I do not understand what I paid for if I was not given an explanation of what the diagnostic revealed or even which part was recommended.