I was pretty frustrated at first because the car we had originally driven over 45 minutes to look at had the incorrect mileage listed on the car details. One of the main reasons for going so far out of our way was because of the low mileage, features and price of this vehicle. Things quickly turned around, for the better, when our salesperson made every effort to find us a vehicle to meet our needs in a smooth efficient manner!
Mechanicsville Toyota was very professional and provided good customer service from start to finish. There were no high pressure, aggressive sales tactics (which are all too common in the industry). Here at Mechanicsville Toyota, they were polite, professional, and treated us exceptionally well. We also got a great price.
Wes was wonderful! He was knowledgeable in most all questions I asked of him. If he didn’t know the answer, he found out and got back to me in a timely manner. He walked me through the entire process! I couldn’t be happpier with the service I received or the purchase I made! Thank you!
I was looking for a Prius V and I was able to chose from a selection of them at this dealership. John Howells was able to help me chose between the three Prius Vs and had two of them right at the front of the dealership waiting for me when I arrived for my appointment. Thank you!