near Mechanicsville Virginia
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Too long! We spent 4 hours inside
Excellent service and I love everything about my experience.
John was extremely helpful in finalizing our purchase of our 2019 4runner. Him and his immediate supervisor jumped through hoops to get the deal finalized as we were going through an unforeseen predicament with our last vehicle! My fiance purchased a new Nissan Rogue last year when she was employed. Since her purchase we had to put that vehicle in the shop 4 times which put us in a lemon law situation where we requested a repurchase of the vehicle. Over the past year she became a full time medical student and had to quit her job to finish school. Because she had no employment or income, it made it a difficult situation. John and his manager (John as well), spent hours on the phone with the banks explaining the situation, showing proof of the buyback, and proving that payments would be made until she graduated medical school this year. They stayed motivated to get us in our vehicle opposed to frustrated at our situation. John, the salesman, practically devoted his entire day to making sure my fiance drove home in her dream car!
Thank you Toyota family!
Wes was very informative and helpful with my search for the right fit for our family! As well as all the other staff we worked with.
I don’t buy a new vehicle often and Wes made this an easy process. He was able to find a vehicle with everything I wanted for a great price. I will be recommending Wes and Mechanicsville Toyota to friends.
Don B. was excellent to work with
Buying a car from James Burroughs always has been and still is an extremely pleasant experience! He is professional and knowledgeable as well as friendly and personable. Scott, the finance person, made the financial process painless. Will always come back to Mechanicsville Toyota!
Excellent fast service world recommended
Absolutely fantastic experience!!
The whole Toyota team was awesome!!
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