near Richmond Virginia
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Overall a great experience. Ask for Don!
Excellent service, rolled along on the sale
Good experience but a little more time consuming than I would have liked
I bought my Toyota Corolla in August of 2016 and the Salesman was absolutely fantastic! However, ever since then whenever I bring the car in for service, I have been very disappointed every single time. Which was 4 separate times; an oil change, inspection and to look at and replace a part. My car is two years old and has NEVER even had windshield wiper fluid in it. Last time, I specifically asked for them to put it in because they never have and they still didn't do it! The first time, I figured it was just an accident, no big deal, but it's just something that is so easy to do. Good thing Mechanicsville Toyota takes your picture when you buy a vehicle, because you guys won't ever see my face again at that location.
This is the first new car we have purchased in 16 years. Don answered all of our questions and made the process very easy. I will recommend him to our family and friends.
Mechanicsville Toyota was very helpful in helping me find a great car for my daughter. Something i can be confident will be safe and dependable. Thanks to Marvin Bracy, our salesman, we weren't pressured, and was well informed about the vehicle. He made us feel secure in our choice.
Thank you Wes! You were so patient and awesome at your job!
Joe was very knowledgeable and down to earth. He was not pushy and did not try to talk me into things that I did not want. He was patient and answered all of my questions thoroughly. He's definitely in the right industry and I would recommend him time and time again. The dealership itself was clean and had tons of inventory to choose from. Everyone was friendly and welcoming. I did not feel intimidated or overwhelmed. I had a great experience and am loving my new ride!!
Joe was great. He laid out details and never pressured me into anything. He was supportive and kept the details simple and easy to understand. I really enjoyed my experience! Thank you Joe
Great Service to the same. Wes, Don, Scott, and Marvin also made my transaction fantastic. I'LL BE BAAACK!
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