Excellent Sales Experience! From the moment I walked in, Tony made it all easy! Having four children along for the ride, Tony made it easy and accommodated them without missing a beat. So glad we bought our new car here!
I came here to get my front brake pads replaced because they were making a squeaking noise. James gets the mechanic to look at my car. After looking at my car he comes back and tells me that I should also get the rear brake shoes replaced as well. Without telling me they put aftermarket brake shoes on my car. My breaks have been squeaking ever since I left this place. I left with my car in worse condition and I was over charged. On top of that, they tried to charge me to correct a job they messed up in the first place. DO NOT GO TO JAMES he will miss lead you and take advantage of your ignorance about cars. DO NOT GO HERE PERIOD
I am so glad I decide to purchase my next vehicle from Mechanicsville Toyota. It was the best experience in car buying ever. Thanks to Mr. Burroughs & Mr. Milton. They worked everything out on my favor. I left the lot in the car I wanted and not pressured to buy something I didn't want. If you need a vehicle, I recommend trying these good people out first!!!!! Thanks Mr. Milton for going the extra mile for me and Mr. Burroughs for coming back to finish the sale!! May you continue to be blessed and thrive in this industry that you guys love.
My experience went very well, as I could have hoped for. Zak was a delight to deal with. He truly presented himself as a no-pressure intermediary between us (the buyers) and the staff that makes the ultimate offer-accepting decisions at Mechanicsville Toyota...quite different than the traditional sales experience. Our 2008 Highlander Hybrid Limited was in top condition and Zak & M.T. went the extra mile in ensuring it was polished & cleaned up a bit from the previous owner. Maybe I would have liked a bit more detailing on the inside, but I fully understand the vehicle was "as-is" and perhaps I took delivery of it too soon by the time they got it. Vehicle service records were great...was even serviced at M.T. for most all its life. Their mechanical inspection and fixes to the vehicle for resale tend to make up for the cleanliness. Thanks, Zak, for a stress free experience! I wouldn't mind being a repeat buyer here.
Special thanks to the friendly Sales staff and Car detail staff at Mechanicsville Toyota!! Two days after buying my car I'm still being blown away at how courteous and nice everyone is and you don't find that nowadays. Shout out to James Burroughs Scott Moss and there manager here who worked hard to out me into a 2013 Toyota Corolla.
I am extremely pleased with the sales consultant Milton James. He was diligent and dedicated in finding the perfect car for me at the price range I needed in such a short time. Thank you so much Mr. James. I am very excited about my new ride!
My salesman Don was awesome. I've purchased all of my cars from this Toyota location and would definitely recommend them to friends and family, in fact I did recommend my sister and she got a new car the next day. Thanks Don for all that you do!
Jamie Snead was my sales guy and we had an amazing experience. Jamie was extremely knowledgeable and did not pressure us at all. We got a great price for a great vehicle. Jamie took the time to explain all the features on the vehicle. He even text weeks later to see how things were going. Best experience buying a vehicle ever!!