near Pittsburgh Pennsylvania
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I had a state inspection done on my Acura RDX on Wednesday, June 5. After a ridiculously long wait and a bogus upsell on a pair of windshield wipers I "needed" to pass inspection, I left irritated at the price and the wait but glad it was completed for the year. I had an appointment with Baierl Acura Wexford but canceled in hopes of saving time getting it done close to the city. By June 10, I was sitting in the Baierl Acura Wexford service center, waiting on my transmission to be flushed, and was shown also both front and rear differential fluids and break fluid were burned completely black. Had I left for my previously scheduled 2-week work roadtrip without a visit to my faithful Acura dealer, I would have blown my transmission, or much worse. My Acura service provider was horrified by the fact that my car passed inspection a mere five days prior, showed me the fluids and said they should have been checked/easy to spot because of how badly burned. I expected far better from your dealership, in both speed and quality of service. I have always believed the Mercedes is only a label for people to drive, all flashy distractions with little internal substance. It is sad to find your Mercedes service center is the same. You could not pay me enough money to bring my car back there.
Tess was really helpful and patient
Hello Jimmy, and congratulations on your new vehicle! We thank you for your kind words, and for trusting us with your automotive needs!
great service. we got a beautiful car at a fair price. No waiting around.
Hello Kelly, and congratulations on your new Mercedes-Benz! We are pleased to hear that your experience went well, and we thank you for taking the time to share it! On behalf of all of us here at Mercedes-Benz of Pittsburgh, thank you, and enjoy your new vehicle!
Delivery day was easy and quick. Thank you Roger and Tess!
I was impressed with the whole Mercedes Benz experience. Tess was very friendly and easy to talk to and made my test drive and subsequent paperwork easy.
Bob Hamilton was excellent. I would definitely recommend buying a car from him.
Excellent service. Will buy my next car from them.
Friendly and pleasant service. Accommandating sales and service personnel.
They were fantastic Coury did a great job getting everything done correctly .
Renee was fabulous explaining how to use all the buttons and gadgets in the vehicle to a technically challenged man.
Everyone was super friendly!!! Best car experience I’ve ever had!!! They have a customer for life!!! Sam Kamra was great!!!
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