Complete rip-off!! I recently got my MB S430 serviced at this car dealer. My service advisor, Alfred Erdos, was more like sleazy car salesman than a service advisor. First he overcharged with for a diagnostic service. Then he gave me an inflated cost estimate of $2600 for replacing the ignition module. And he made excuses whenever I asked for detailed explanation of price or estimate. Throughout the experience I felt like I was being taken for a ride and getting charged for unnecessary service or repair. Stay away from this car dealer. Or at least avoid Afred Erdos if you decide to service your vehicle at this dealership.
Van was my service advisor and i was 100% satisfied with the dealership until he left.The new service advisor i met was very unprofessional.He will not answer his phones nor retuirn calls.He kept my car for a week without any suggesti on an alternative transportation even if i have to pay for it.meanwhile i will try haover or give up mercedes completely for Audis.