I was booked in for a 1pm service and took the day off work today to have my car attended for a service. All I got was a lazy receptionist who told they were too busy and I really should have been there at 10am even thought the website gave me a 1pm slot. I was asked to wait for 5 hours to check if my car can be serviced. She was lazy, ineffective and unapologetic, typical of hospitality these days from Ford. I supposedly was booked in next week 25th Nov for 10am but have an email confirmation for 24th Nov at 7.45am ! Nice to see how Ford service does whatever they wish with no guarantees. Would I trust you with the servicing of my car ? Probably not. Such lazy staff and receptionist that I would never like to meet ever again.
Craig made our brand new ranger purchase seamless and pleasurable. His knowledge in the vehicle range helped us choose the right vechile for our needs. Would highly recommended and deal with Craig again for our next purchase, not forgetting Ash for his knowledge regarding Protection Product Care, and Ben for his knowledge in Finance. What an awesome TEAM
We liv on the Sun Shine Coast but buy our cars from Metro Ford. The care that is afforded to customers can not be beaten. Right from the time you look for a car through to purchasing then on to service is excellent.
Michael and Antoinette...lovely to meet you and help with the purchase of the Kuga. Thankyou for your kind comments and you surely are valued members of the "Metro Family". Car looks great and know you will enjoy every minute of the drive....regards from the team at Metro Ford
Happy to have dealt with Eagers on this sale.
Will continue to deal with the group.
Pushed a little hard on the hard sell for paint protection, window tinting and interior protection.