Michael's Motorcars Inc

51 W Sylvania Ave
Neptune City, NJ 07753

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4.8 rating of Michael's Motorcars Inc
4.8 out of 5

93% Recommended

Based on 45 Reviews

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Ratings 4.8
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1 Star Rating
Overall Experience
As a reference of how disappointed and dissatisfied I am with this place, I would like to say that I never give reviews. But, I thought I would warn any potential buyers to be aware—this place deserves no stars. I went in to shop for a car and after all the paperwork was managed, I noticed that the cost increased significantly ($2000+), after tax and fees, because they added a warranty that I did not request. As I was reviewing the paperwork and noticed, I asked about it and told them that I was not interested. They said that it had already been processed and that I had to contact the warranty underwriter to cancel it. I was very upset with this, but after spending countless hours there anxious to get home, I told them that this is not fair practice and that they should really talk to people and ask if they are interested in these additions. They just shrugged it off. In an effort to have me make my peace with it and keep it, they said that it would cost about $1.5 a day for protection such as roadside assistance. I already have that with my car insurance. Overall, these are the typical hungry car salespeople who were probably just trying to make an extra commission out of the warranty. Another thing, before I purchased the car, I was told that a number things such as the brakes and AC parts had been replaced; however, after only a few months of having the car, the parts seem to have never been changed. As a reference, I mostly use my car locally on the weekends as I use public transportation to get into work in the city. I called to see what we can do about this and was greeted by someone who was eager to sell me more services, and when asked questions, told me that he would hang up because he “didn’t have time for this.” Overall, I’d say save yourself the hassle and take your business elsewhere or come prepared to scrutinize every single detail and make sure they don’t add things that you did not request.
Hackensack, NJ
5 Star Rating
Overall Experience
Excellent experience, love my new car! Huge thank you's to Mike, Chris and Jack!! Very honest, professional and courteous service. Flawless. I will refer everyone I know to this dealership, I've never had such an easy and seamless Car buying experience. Thanks again guys, you are the best !!
Brick, NJ
1 Star Rating
Overall Experience
Bought my car a little over a year ago, 2005 Jeep Liberty, and have had so many problems with it. I wrote a review when I bought my car in the beginning of five stars, but that's only because they are so nice and easy going with you to make you overlook what they are really selling to you. I now wish I could give a negative score because I'm still paying off my car that I've dropped over 1k in fixes. Worst experience I've had. We are HUMAN BEINGS just like you. Would you do that to your own 18 year old daughter buying her first car?
5 Star Rating
Overall Experience
I've purchased at least 5 vehicles from Michael's Motors - never been disappointed - I recommend this place to everyone.
Bradley Beach, NJ Assisted by Christopher Manrell
5 Star Rating
Overall Experience
Great Experience!! Thank you to the entire Michaels Motors team, you guys made this process quick and easy! I would highly recommend to anyone looking for a car!
Paramus, NJ Assisted by Christopher Manrell
5 Star Rating
Overall Experience
Couldn't have been easier! Thanks to all the guys at Michaels for making the process painless. This is the way car buying should happen!
Nutley, NJ Assisted by Christopher Manrell
5 Star Rating
Overall Experience
Excellent experience...great guys pleasure doing business and would absolutely do it again
Manahawkin, NJ Assisted by Christopher Manrell
5 Star Rating
Overall Experience
Everyone was great - helpful, knowledgeable.
I'll come back!
Forked River, NJ Assisted by Christopher Manrell
5 Star Rating
Overall Experience
Micheal's Motorcars A+
Chris A+ A+ God bless you my brother.

:) Love my new PT CRUISER.
Philadelphia, PA Assisted by Christopher Manrell
5 Star Rating
Overall Experience
Big thanks to Chris and Alex for all the help. You guys are the greatest!! I couldn't be happier with my new car!
Neptune, NJ Assisted by Alex Fernandez