Al was great to work with. He listened to our needs and we found the right trailer for us. There was never any sales pressure. When we hit some delivery challenges, Al went to bat for us with management and we got the deal done. I will be recommending them to friends and family when they marvel at my new travel trailer!
Sher was great! She was responsive and friendly. I'd buy from her again
And recommend her
The finance guy was great too. No pressure get it done. Quick and as
Painless as buying a $100k+ RV can be.
The service guys trying to fix our small issues, really jumped in.
The guy that did the walkthru had multiple areas where he had no knowledge of how the unit worked. Alde seemed foreign to him. He thought we had propane for a moment, we don't. The 2nd house battery is not inaccessible under the chassi. He was a nice guy, was
Pleasant and clearly had rV knowledge and experience. But Roadtreks don't seem to be his forte.
Plus the score card at the end of the walk thru should not be done in the presence of, or give directly back to, those you are grading. You do not get an honest evaluation. You should consider changing this portion of the process.