Sher was fantastic..we had walked away from another salesperson for being a little too pushy but Sher came in, listened to us and made it a wonderful experience and we now have a new friend, as well as a beautiful, new Motor-Home.
Sales was the best we've Dealt with and this is our 4th RV. Financing took more than 2 weeks to refund our deposit when we chose to utilize our own financing. We took delivery of our unit almost 3 weeks ago and still have not received a phone call from the service department in regards to damage equipment during delivery and delivery showed up 8 hours late. The sales experience was fantastic everything after that including all the follow up is horrible.
fekmnstart to finish this was a great experience. Made an internet inquiry and Tiffany responded to us within minutes it seemed. Had a dialogue via email and spoke on phone next morning. Arrived at the Santa Fe Springs store 1 day llater and was greeted warmly by Tiffany who walked us through the trailers we wanted to see. She was extremely knowledgeable, informative, and most of all friendly. We sealed the deal on our Grand Design Imagine 2150 RB that day and just picked it up this past weekend. We must also note what an outstanding ding job travis Millican did on the finance side and Gary did on our trailer orientation appointment. We couldn't be happier and would do. Usiness with them again. It was a great dealership to work with and we highly recommend them and Tiffany Rock our amazing sales rep. Thanks so much everyone.
We recently purchased our 2017 Reflection 337RLS by Grand Design from Mike Thompson RV Superstore in Colton. Our experience was excellent, from sales and service to finance, we couldn't be happier. Our salesman Jack Fritz was awesome and helped us every step of the way. There was no high pressure and He made us feel very comfortable. He went above and beyond to ensure that we were taken care of at every turn. Michelle in finance got us the best possible deal and went out of her way to make our first RV purchase an outstanding one. We were very happy with our experience at Mike Thompson and would recommend you stop by and give them a try.
Sher was responsive and helpful with all my questions and concerns. The service department was outstanding in resolving all the issues prior to me leaving the dealership with my vehicle. A great service department that I hope to never need to use, but will have complete confidence if I do!!