Sher was our Sale's Rep, and she was awesome! Along with the loan officer Travis and Sher working together the transaction went smoothly. I have already recommended Mike Thompson in Santa Fe Springs to my friends and family as it was such a pleasant experience.
Our sales rep, Sher Lykman, was wonderful. She followed through on every question we had and we felt she treated us very fairly. Hip, in Service, was also great in fixing issues we spotted when we picked up the coach and he even gave us his cell number so we can call him later if we have any questions. Bob Bertich in Finance was professional and not overly pushy. However, we were disappointed in the dealer's pre-delivery inspection (thus the lower Service Dept. rating). There are a lot of cosmetic issues and a minor operational issues that should have been identified and fixed before we picked up the coach. We're hopeful these issues will get fixed without a lot of downtime because we're anxious to get our beautiful new coach out on the road!!