We love our motorhome thank you Patrick Smith and Mike Thompson rv
Service is the worse. If I had known how bad service was going to be on our coach I would have never purchased from Mike Thomson's RV Super Stores.
My coach has been at the Santa Fe Springs Service Dept. since 1-4-17 and was told when we dropped it off (had an appointment) that it would be 2 weeks. Here is it 2-16-17 and it is still there and have been asking for a follow up for two weeks and our service advisor does not return calls or emails and when I got our salesman involved and he personally has gone to them to follow up and still nothing even though they told him they were taking care of us.
Worst service ever! 3 weeks and still had not looked at the unit. No return phone calls and almost impossible to reach. It's been a nightmare! Wish I'd known about this before I bought from them. We had some extreme safety issues that needed repair. Run, run, run from this dealership!!!!