near La Habra California
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Richard my service advisor will not call be back. Leslie is extremely rude, talks right over you. Bought a brand new trailer, DVD stopped working after a week. It has been 4 months and I can't get a call back to bring it in for service. They finally fixed my DVD player, but now my small outside fridge stopped working. Found out it was an electrical problem. Went out on labor day weekend just to have the large indoor fridge go out. Mike Thompson wont take it in for service for 2 month, the warranty expires in 3 weeks. they know this but refuse to help.
I bought this RV at Mike Thompson RV because of one person - Sher Lickman. I could have purchased this same RV at many places, but Sher delivers 'good old fashioned service.' That is hard to find in these days of self serving organizations merely trying to make a profit. Sher cares about her customers and does what is right for them. Find Sher on the internet at Mike Thompson's Santa Fe Springs store and give her your business. She will not disappoint you . She may even restore your faith in the possibility that a salesperson will care about YOU and treat you right!
Cowboy is Awesome! Steve Romaro - Financial Rep. Outstanding! Will differently recommend Mike Thompson to all our friends!
Due to our error and the excitement of owning the Thor Vegas. The quality and workmanship of the coach was overlooked. This is not the fault of the dealer but clearly the manufacturer. The interior trim of the large front window does not meet up with the molding around the window. Leaving a large gap and exposing some type of particles board (on both driver and passenger side) It was discovered as we were "Showing Off" our motor home to family. Needless to say we were surprised and embarrassed at such an obvious oversite by the manufacturer. Our eyes are drawn to it every time we step into the motor home.
Although our experience with Mike and the entire staff at Mike Thompson RV Super Store was exceptional, this was clearly a disappointment.
Michael Barry is a very knowledgeable sales person. Was happy to deal with him personally.
Love love love Jeff Allen our salesman!!
Just purchased my new Wildwood from Mike Thompsons RV in Santa Fe Springs!!!!
My family couldn't be happier,
The wife and kids are already planning our first trip!
We were treated like family once we stepped foot on that lot by Joseph U., you are the man, such a sweet deal he gave us!
I will definitely be back, and will be recommending you to all my buddies and family!
Thanks again MTRV!!!!!
Great experience overall. Joseph U. was great and made buying a trailer fun. Gave us the best price will buy more from him in the future.
We had a great experience buying our trailer from Nick Lozano. He was super helpful and friendly though the entire process. All of the other MT employees we dealt with were very helpful and nice as well. Including Mike Jones and our pickup/walk though expert Juan Garcia was excellent in helping us learn about our new trailer. Thanks again!
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